Banana Tree Westbourne Grove Reviews Summary

Food Quality

Pros:

• "The food was super delicious and the service was great!"
• "Very authentic and nicely presented food."
• "The food is really delicious, especially the soup taste was amazing and spicy."
• "The food was really fresh and revitalising."
• "The food is to die for ......ive just finish my meal crispy chicken and had to write my review now."
• "The food is always fantastic and no matter what I order I am always delighted with my meal."
• "The food is good."

Cons:

• "Beef Rengdang was again not good as before."
• "The food is flavoursome, but average overall."
• "Also to be very honest the food here isn’t authentic."
• "The food however has gone downhill. The serving plates seem to have shrunk and everything is an extra."
• "The food is ridiculously over priced and really really bad quality."
• "The food tasted awful and not looked after."
• "The food was greasy and salty and a bit undercooked and not properly warm."

Service

Pros:

• "5 stars for the service!"
• "Brilliant service by Rohit."
• "Elijah recommended great dishes and provided excelled service."
• "Service is friendly."
• "Service was great."
• "The service provided by him was absolutely wonderful, he was attentive throughout our dinner."
• "The staff were attentive and very polite throughout."

Cons:

• "The service was disappointingly slow."
• "They had issues with their ordering and card payment system so we couldn't really enjoy our meal in the manic environment."
• "Service was very slow and after a very long time starters were served."
• "The major let down is their service. The staff is dismissive and relaxed."
• "We were served by a waiter who barely provided any service at all."
• "The service was unappealing, not friendly and seemed very bored."
• "Obviously some staff members dont know their job."

Price and Value

Pros:

• "The food and the drinks we had and it was a reasonable price for the big portion you get."
• "Also got happy hour on my drinks which was a bonus."
• "Good value for money considering the quality of food provided."
• "Prices mid range - not cheap/not expensive i.e. think £10 mains + £3 minimum for rice."
• "Id definitely go here due to there being a reasonable price that is set for each dish and its filling."
• "The lunch deal (weekdays only) is good value. Well worth the money."
• "Super good value for money. Cheap meal in London and we couldn't even finish everything on our plates."

Cons:

• "The price is on the slightly higher end when compared to their portion size."
• "Prices are extortionate for what you get."
• "This restaurant is too expensive for the food you get there."
• "The food is way overpriced if you're not ordering it during lunch time/lunch offer."
• "It is a bit pricey however — even for London — especially if you consider the additional 12.5% service charge they add to your bills."
• "Quite high price considered what you get and that you have to order a side-dish."
• "The food is tasty, but their portions are small."

Ambience and Atmosphere

Pros:

• "Good selection of drinks and an overall nice atmosphere."
• "Atmosphere is chill and cool."
• "The atmosphere is super cozy and pretty inside."
• "Such a cool ambience."
• "Really love the environment at this restaurant."
• "The ambience of the place is very modern n cozy."
• "Nice relaxed family style restaurant."

Cons:

• "The manager acted like a pathetic child, if we hadn't all been determined to enjoy our evening he would have ruined it."
• "New manager attack me on my face with glasses."
• "The music they had playing was like a club, rude offensive music whilst eating food."
• "Not baby friendly environment and very unhelpful staff!"
• "The restaurant itself is very clean and has a great design."
• "The only downer were the drinks, we thought they were expensive and not tasty."
• "For a Casual style place you get good food for the value. Unfortunately, the manager kept pushing the poor waitress to clear our table even before our plates were empty!!!"