The Queen's Head Reviews Summary

Food Quality

Pros:

• "The Fish and Chips, Jerk Chicken Burger and Beef burgers were all delicious, the Mussels were massive."
• "The burgers were absolutely delicious! Very fresh and crispy fries on the outside."
• "We had the beef short rib and the chicken Supreme: absolutely delightful! For dessert, the apple crumble and the almond and pear tart: simply heavenly."
• "Had the Sunday lunch - superb. Probably one of the best I’ve had. Everything was done very well."
• "The Fish and Chips, Jerk Chicken Burger and Beef burgers were all delicious, the Mussels were massive."
• "The sprouts were delicious. Table service was excellent, and the food was outstanding."

Cons:

• "All I could taste was salt and why was there salt in a salad. No joke there was salt on everything."
• "The roast beef was chewy and would have needed a steak knife."
• "The Beef for the Sunday roasts was very poor quality, correctly cooked but very fatty and not tender at all."
• "New Menu bland and lacks the usual imagination and flare, just standard pub grub now."
• "The veggie burger needed loads more seasoning."
• "Food was too late without them being too busy. Chips were re-fried and soggy."

Service

Pros:

• "Despite it being busy, staff were great."
• "The staff there was very helpful and reassuring."
• "Once he got off the phone he finally seated us and he was pleasant."
• "The staff were welcoming and so lovely. Nothing too much trouble and very attentive."
• "Three different members of staff were very attentive."
• "Service was great, very warm and attentive."

Cons:

• "Waited about 10 minutes with nobody greeting us."
• "Giving a 4 stars as the service let it down. Service was friendly and good when we had it. Otherwise, it was quite inattentive and slightly frustrating."
• "When we asked for the bill, the rude waiter just slapped the check down on the table."
• "We got completely forgotten about we all had empty drinks."
• "We found the service good but it's lost the buzz the place once had."
• "You wait 10 minutes before anyone even acknowledges your presence."

Ambiance

Pros:

• "The pub is lovely. Really nicely decorated, feels welcoming and warm but still a sense of modernism."
• "The garden they've converted to a half outdoor half indoor space with the teepees is incredible."
• "Nice atmosphere and great to see the pub busy with other happy diners."
• "It has both indoor, outdoor and an iconic tent seating."
• "This pub is very lovely decorated. It has both indoor, outdoor and an iconic tent seating."
• "Delightful pub with pleasant atmosphere and very tastefully renovated."

Cons:

• "The atmosphere wasn’t great but no one was there at first."
• "Atmosphere after a while felt horrible as people there felt like everyone was staring."
• "This pub is reasonably decorated but feels a bit tired and dated."
• "The lady waitress didn't write down any of our orders, even though we were a table of 5."
• "The weather - sunny and 21c didn’t hurt. We sat outside, under the tipis."
• "Our table was on a slope and we found this not ideal."