Address: Located beneath Smith's Bar & Grill, 25 Sheldon Square, London W2 6EY, United Kingdom
Phone: +442080540385
Rating: 4.0
based on 167 reviews.
Service
Pros:
"This dining experience was amazing not only because of the good service from the staff."
"Amazing and very attentive staff."
"Superb staff service."
"Our server Lorenzo was lovely and very attentive."
"The staff is friendly and polite."
"Service was very good it was attentive and the waiting time for food was swift."
"Service is always up to standards and the staff is very accommodating."
"The service was excellent, and the food was delicious."
Cons:
"I'd say the downside can be waiting time especially when they are busy."
"We received most of our food at the same time just to wait for about half an hour for two remaining plates from our tasting menu."
"Service was slow and the waitress seemed like she didn't know much about the food."
"Waiters had no idea what was in each plate and lost track of what they had or hadn't brought to the table."
"When another waitress came to clear our plates, she expected us to pass everything to her, even though we were seated at a normal 4 seater table where she had access all the way around."
"Service was extremely inefficient. We tried to get staff to take our order, we had our hand up for around 10 minutes and no one was free!"
Food Quality
Pros:
"My highlights were the Uramaki rolls in the first picture, the bao buns, and the lemon and herb chicken."
"The chicken teriyaki, beef bao, trio of sushi tacos, beef tataki, sashimi, and tender stem broccoli were phenomenal."
"Highly recommend the asparagus and fennel salad, the tuna ceviche, and the uramaki sushi rolls."
"The salted edamame beans were excellent too - hot, plenty of salt, very moreish!"
"For me, the Pulled Pork Taco and Hot Uramaki Rolls were the candles of my experience."
"The food was probably the best my husband and I had during our trip to London."
"We had an amazing food experience in mystically and tropically decorated ambiance."
Cons:
"Food was quiet tasteless… Sushi was meh and mostly just rice/ the fish in the ceviche was low quality/ the beef was just chewy / chicken was dry / the tacos were probably the most edible thing…"
"The food at Ayllu was just amazing. Very small portions but that reflects in the price as it is fairly cheap."
"The sushi in the nigirizushi had too much vinegar, making it too wet."
"We ordered quite a few items. The prawn antichuco was raw in the middle and had to send it back."
"We ordered a really varied range from the menu but I have to say that all the sushi and sashimi tasted the same it also had a really mushy consistency."
Ambiance
Pros:
"The decor is quite nice mixed with the vibe."
"The venue is hidden behind a secret door which gives it a bit of a classy look."
"The restaurant itself is small but chic."
"The Japanese-Peruvian fusion menu is eclectic and tasty."
"Location: Warm welcome. The actual restaurant is downstairs, behind a hidden door. The room feels very intimate and romantic."
"The location is perfect and we sat close to the canal so the atmosphere was great."
"The outdoor terrace is lovely, right beside the canal, and although it was busy, the service remained tip top."
Cons:
"Also, the Samba show is quite loud so if you prefer to dine in peace, don't go on Saturdays."
"The music was so loud that talking was pretty impossible."
"The music was far too loud and didn’t fit the setting at all."
"The only big downside to our experience was the music just got so loud that we and everyone else around us were practically shouting at one another for conversation."
"The music was wildly temperamental in volume. At some points, it was at the correct volume, at other points, it was like you were in the club."
"The air-conditioning drips inside too."
"The place is in a basement that feels quite dark/isolated."
Price/Value
Pros:
"The 'Lima' one is a good value for money as the amount of food and different things you get to try is quite impressive."
"There is a good range of innovative cocktails, and I enjoyed the various white wines by the glass on offer."
"Given the prices of the food, I would have expected nicer chopsticks provided on the table rather than the one-use wooden sticks you would get in a takeaway."
"The cocktails are as good as the food."
"The food is amazing. We enjoyed every meal, especially ceviches and sushi."
Cons:
"The bottomless drink option is 1 option for the entire table and you can’t change your choice of drink so just not worth it."
"Only complainant would be they only have one dessert option, would be nice if they had more selection as they did with mains."
"The restaurant is more on the pricey side so suggest checking the menu before you visit if you’re wary."
"The food is quite overpriced."
"Food service and quality was awful! Ended up with food poisoning- will be reporting this restaurant."