Coulsdon Dental Clinic Reviews Summary

Dentist Professionalism and Skill

Pros:

• "He was so warm, friendly and put me at ease. He even whistles while he works!!!"
• "The attention to detail and patient care was truly appreciated."
• "He described what he was doing each step of the way, was gentle, professional, totally patient, and with a sense of humour."
• "Dilan explained everything to me in a calm manner and made sure I understood my options."
• "Dr Raman Sandhu did an excellent job. It took a while but it went according to our plan."
• "Sonam Bhatia is very professional and highly skilled at her work."
• "The dentist was very polite, dealt with promptly and made the dental experience as easy as it can be."
• "Dr Sagar Patel handled my case with a lot of dedication and attention to detail."

Cons:

• "Absolutely wasted my time I required emergency treatment, and the dentist I saw wasn’t able to perform a root canal."
• "I didn't feel like there were any practitioner care towards me as a patient."
• "Removed me as an NHS patient and said I’m welcome to pay privately, if I want."
• "Wouldn’t recommend, the dentist was really rude during my appointment and patronising."
• "So I attended as an emergency case having broken a tooth. Dentist decided it was best removed but in doing so snapped the tooth leaving the root exposed."
• "I had dental work carried out in 2020 including root canal work and major work of front teeth implants at Coulsdon Dental Clinic. The work was carried out before and after the Covid-19 lockdown."
• "Learned my lesson the hard way, you want something done properly then you have to be prepared to pay for it."
• "They don’t even give you a general clean during your check-up!"

Customer Service and Clinic Atmosphere

Pros:

• "Thank you for the warm welcome and the excellent dental care provided by Mohsin Ghor."
• "From the moment I walked into the clinic I was put at ease by the lovely lady in reception."
• "Everyone is friendly and helpful."
• "Hannah makes my experience enjoyable with no pain whatsoever and does the job to perfection."
• "The waiting area is a little on the small size. However, the receptionist was welcoming and very efficient."
• "Lovely practice and staff. Kelly on reception is amazing and always greets you with a big warm smile!"
• "Coulsdon Dental Clinic is excellent! The best dental clinic in Coulsdon. I'm always able to get an appointment, they are flexible and reliable."
• "We have recently moved to Coulsdon town and I believe this place is magically good."

Cons:

• "Only slight gripe is the layout of the reception which provides limited seating and all a bit 'snug'."
• "A friendly and professional dental practice which I have using for over 35years under different management."
• "After (what turned out to be) a minor emergency involving my daughter and her scooter, we called the dentist and the receptionist got us an appointment immediately despite it being closing time on a Friday."
• "I have been more than satisfied with the treatment that I have received at the Coulsdon Dental Clinic."
• "I agree that there is a lack of transparency over fees for NHS payments with this dentist."
• "Very friendly staff and hygienic environment."
• "The guy that looked after me was extremely kind and thoroughly explained everything in detail and did not rush the procedure."
• "The bill I got was expensive but it's worth it."