New River Dental (formerly Leigh Dental Practice) Reviews Summary

Staff Friendliness and Professionalism

Pros:

• "Best friendly dentist in Enfield the denplan makes everything so easy and simple with a super friendly receptionist and staff too."
• "I’ve recently started going to this lovely practice, after a less positive experience with another local dentist. I was struck immediately by the level of care and friendliness from the dentists, nurses and receptionists."
• "Dentist and staff were super friendly but professional."
• "Very warm and family friendly practice. Took my two children for their first trip to the dentists. All the staff are so welcoming and polite."
• "I feel extremely lucky to have found this Dentist. Lovely clean newly refurbished office with front desk staff that greet you with a warm smile the moment you step foot through the door."

Cons:

• "My kids see Zainab and she has been great with them making them feel comfortable and all treatment has been spot on. My only disappointment is with her punctuality."
• "Please do not use this dental practice, it was the worse experience I have ever known, I have no idea who has given these glowing references, to be fair they are far too good to be true."

Patient Care and Treatment Quality

Pros:

• "Dr Monsur Hannan makes it super accommodating for families and small children."
• "My wife went to New River Dental with a number of problems, some chronic, some painful. The willingness of everybody in the practice to act immediately and rectify the situation was amazing!"
• "I had a great experience with the doctor. I am always scared about any dental treatment but Dr Naseer made me feel comfortable and made everything easier!"
• "The fillings, root canal and crown were very easy procedures, made as pleasant as possible."
• "I had a dental emergency after having a fall. No other dentist could see me so quickly but when I initially spoke to the receptionist who was lovely, welcoming and reassuring, I immediately felt comfortable."

Cons:

• "The service was excellent by everyone from the reception staff to the dentist. Had two teeth extracted after complications and could not get an appointment from my regular dentist on a Saturday. The price tag was a bit high, but it was an emergency."
• "Root canal treatment is not as bad as it sounds. not really painful at all. The most challenging bit was to keep my mouth open for an hour +. The practitioner dismissed my comments that were meant to be a humorous ice-breaker."

Hygienists' Expertise

Pros:

• "Mariam Hassan is a gentle and calm hygienist, I know we all dread these cleans but she makes it simple and easy."
• "Rita is the best hygienist you're going to find anywhere in North London (if not all of London)."

Cons:

• No specific cons mentioned about hygienists' expertise.

Reception and Administrative Efficiency

Pros:

• "The warm welcome from everyone is amazing thank you. Dr Zainab thx u very much. I would highly recommend this dental surgery for any issues with your dental need."
• "Very helpful & friendly staff. Dentist very informative and put me at ease. So lovely to have a NHS practice that are there for their patients & not just to make lots of money."

Cons:

• "It would be good if the pricing is explained properly beforehand as its advertised the Invisalign consultation is free but upon arrival the Dr said (5mins) x-ray was needed first specifically for the Invisalign feedback nothing to do with the additional advice I needed for teeth whitening and cleaning."

Emergency and Specialized Care

Pros:

• "I had a dental emergency after having a fall. No other dentist could see me so quickly but when I initially spoke to the receptionist who was lovely, welcoming and reassuring, I immediately felt comfortable."
• "Had root canal treatment and crown fitted a few weeks ago. Service has been pain-free, thorough and brilliant overall."

Cons:

• "After my previous dentist perforated my tooth with out informing me on a tooth which needed route canal I was referred to The New River Dental Practise by my current dentist Dr Amin Mandegaran at Wisteria House Dental Practise."