Cineworld Watford Reviews Summary

Screen and Visual Experience

Pros:

• "The IMAX in Cineworld Watford is very good! The screen is ridiculously huge and the laser image is sharp, vibrant and very bright."
• "IMAX screen excellent and one of the largest I’ve seen."
• "The IMAX screen room is clean and seat space if very good."
• "Watched Oppenheimer in Imax for the first time ever. WOW! What a huge screen, it takes up your whole eyesight and the quality is so crisp."

Cons:

• "The only issue I have is that the sound can be too loud to the point of distraction."
• "The screen x or extreme screen experience was terrible. It's not a real extreme screen."
• "The screen was a bit grainy."
• "Noise level sound overwhelming and the picture while beautiful did nothing to enhance the story."

Customer Service

Pros:

• "The staff is friendly and polite."
• "Good customer service also."
• "Staff are friendly and the IMAX screen room is clean."
• "The staff behind the food bar were very nice, it was simple easy and quick."

Cons:

• "occasional encounters with seemingly rude employees have impacted the overall experience."
• "She was quite racist and discriminatory in her behavior towards us."
• "Staff no where to be found during the show. Very frustrating experience."
• "They could clearly identify I had booked it but could not resolve for me."

Facilities and Amenities

Pros:

• "The ample parking spaces made it a breeze to arrive."
• "Perfectly located in Atria shopping centre and just across from the car park."
• "The cinema is modern, huge with loads of screens and very clean."
• "Good quality seats and screens."

Cons:

• "Only one toilet and way too small for the number of people that need to use it after the end of a film."
• "Air conditioning is inconsistent, could be improved."
• "The place was rammed. The queues were 45 mins plus in the end gave up queueing for food."
• "The ambient temperature in the IMAX screen was so unbearably hot that it ruined our experience."

Value for Money

Pros:

• "Overall, a clean and reasonably priced cinema. Will definitely be returning."
• "For me and My daughter £16 For two tickets off peak! 5/5 great would come again!"
• "Went for the Frozen 2 on IMAX Screen, opened many months ago but still feel brand new."
• "Very clean and comfy. This is a new complex opened in the heart of the Intu Centre."

Cons:

• "Food and beverage options are there .. it’s bit high priced but that’s what you expect in cinema."
• "Screens are good, the actual cinema experience is 4-5 stars. The extortionate price of literally everything else in the building loses the stars."
• "Ticket prices were £30 for the for 2 adults. Very good experience but a bit pricey."
• "I got half of the cup including the foam for almost £3! This is a steal for a cup of coffee."