Compton Acres Reviews Summary

Accessibility

Pros:

• "Access is the less physically able and for wheelchairs is pretty good."
• "It is easy to get to by public transport as there is a bus stop right outside the gates."
• "There is no parking, but you can find a street nearby (few minutes walk)."
• "Parking is limited but free."
• "The layout is considerate for visitors of different physical abilities so the gardens may be enjoyed by all."
• "There is a wheelchair friendly route with no steps."
• "Pathway around is suitable for those with mobility limitations or those who use a wheelchair."

Cons:

• "Small garden with a lot of undulations so not ideal for the less mobile."
• "Gardens are a bit tricky if you have mobility probs. And not suitable for buggies."
• "Wheelchair/mobility around the site depends on other's strength to push you around or yours to wheel yourself around."
• "The path is tarmac, but the tree roots growing under the path mean it isn’t flat."
• "There are routes and areas, such as the Japanese garden, that will present problems."
• "Anyone using a manual wheelchair will find Compton Acres dangerous."
• "Some of the slopes is extremely steep, and some serious exertion is required."

Value for Money

Pros:

• "A jewel in the local area. Well worth a visit."
• "The season ticket is reasonable compared to getting single entrance."
• "Charged entry to the gardens but the pricing is fair and well worth it to be able to appreciate nature at its finest."
• "A lovely garden to visit and reasonably priced."
• "Reasonable price."
• "It cost us £7.95 each with concessions, but full cost is only £8.95."
• "A lovely gardens and walk with beautiful scenery, not too expensive either."

Cons:

• "I must say though the price seemed a little on the high side as I feel the gardens looked a little tired and neglected."
• "Not worth the 7.95 reduced rate."
• "Very run down gardens only seem to keep Italian garden neat because of weddings the rest not worth visiting."
• "Only took about an hour to go round, so £8 entry is far to exspensive."
• "BUT, they really ought to do something about their catering prices!"
• "Stopped at the café had a coffee and a slice of cake mum had a tea and my sister had a coffee and a biscuit total came to a eye watering £18.00.."
• "The point deducted was for the lunch we had afterwards in their tearoom. We had 2 sandwiches and pot of tea for 2 and it cost £16.30!"

Customer Service

Pros:

• "Got our Christmas Tree from Compton Acres, much beautiful, so fresh. Welcoming staff, beautiful market around."
• "The staff are a credit to you nothing was to much trouble."
• "Had lunch in the coffee shop where the staff were extremely friendly and helpful and we were even allowed to bring our Golden Retriever inside."
• "Lovely helpful staff too."
• "The staff in the shops or coffee are very friendly and polite."
• "The staff are charming and most obliging and the prices competitive."
• "Found what I was looking for with the help of the friendly staff."

Cons:

• "I was very saddened to receive such appalling service this morning from a woman serving coffee's."
• "The woman that seemed to be running the restaurant was rude and miserable and the other staff weren’t much better."
• "The lady was very rude and so abrupt it caused offence."
• "It has an awful receptionist. The woman rolled her eyes at my mum who can’t speak English very well at all and was noticeably irritated with her lack of understanding."
• "Other reviewers say how nice the staff are but I must have got them on a bad day."
• "She had an unpleasant manner and I was watching the customers (2 ladies) making a supreme effort to be friendly with this member of staff."
• "My husband went to order drinks only to be told that they closed at 15:30. It was 15:31! REALLY."