Zizzi - Brighton Reviews Summary

Food Quality

Pros:

• "The food was lovely and of good quality."
• "Fantastic food as always here."
• "The bruchetta was probably the best we've ever had."
• "Delicious food for fair prices."
• "Really enjoyed our pizzas here on a day trip to Brighton.. delicious!"
• "Food was lovely! Very hot when served and lots to choose from."
• "For dessert, I had a chocolate melt with vanilla ice cream. I enjoyed it my dessert."

Cons:

• "It was the worst experience of my trip to England."
• "Worst Italian food we ever had. Out of 4 dishes only the margarita pizza was fully eaten."
• "The pasta dishes were cold and the pasta was chewy and the portions were very small."
• "The beef ragu wasn't a very beefy taste like you would expect it to be nor had any substance to it."
• "The sweet potato wedges were undercooked and bland, the pasta sauce was very runny and bland and the pizzas were overpriced for what you got."
• "I had the chicken and prosciutto salad, and 2 hours later I fell very unwell with food poisoning."
• "The bruschetta was a slice of loaf bread with lots of cherry tomatoes thrown over the top."

Service

Pros:

• "Great experience, really friendly staff, food was brilliant and some great vegan choices!"
• "All members of staff were amazing and couldn’t fault them whatsoever, same with the food."
• "The staff were friendly really good with my little kids."
• "The staff were friendly and helpful."
• "Amazing experience, waiters were all lovely and gave great service."
• "Staff was very friendly and service was great."
• "The staff were super friendly, and very professional."

Cons:

• "But they took us upstairs and the entire second floor was empty anyway so I didn't see why they had to be that rude about it."
• "The service however was rude, and we had 4 different waiters/waitresses."
• "Service from staff was horrendous."
• "This is unacceptable and made us feel extremely unwelcome and better customer service skills are required by staff."
• "The guy serving us the drinks mocked one of us for ordering a non alcoholic beer."
• "Server didn't care, no apology."
• "His boss was discussing us in earshot which I found rude."

Atmosphere

Pros:

• "Good location too for eating al fresco, and watching the world go by."
• "Lovely cozy atmosphere, friendly staff and the food was delicious!"
• "Really nice atmosphere!"
• "The restaurant was very lively, the weather was warm with a light breeze so the atmosphere was really nice."
• "Staff were incredibly helpful, food was superb and the atmosphere was really friendly and welcoming."

Cons:

• "The restaurant was very busy and the staff were flying around all over the place and also the Deliveroo delivery system was making a lot of noise right next to our table,it seemed to be going off every few minutes so the atmosphere wasn’t relaxed."
• "My only main gripe is how noisy it was, the music was too loud for us to easily have a conversation."
• "We actually couldn’t even talk the atmosphere was unbearable."
• "Atmosphere was pretty non-existence."