Bentley Bridge Leisure Park Reviews Summary

Shopping Experience

Pros:

• "Great place for multiple needs of shopping, there are furniture outlets, pet shops, clothing and grocery shops, as well as there being a great deal of entertainment and restaurants for a day out."
• "For a typical retail park this one has it all."
• "This is a great retail park as there are a number of different types of stores including Aldi, Home Bargains, Next, Boots and Pizza Hut."
• "Good shopping and leisure complex. Has everything you need for a good night out or a bit of shopping."
• "One stop shopping and definitely the best retail park I've ever been to."
• "A good selection of shops surrounding a free car park."
• "A good retail park with a good range of shops and restaurants."

Cons:

• "Bit dull when you've been once there's not much reason to go back."
• "Should have more shops like New Look And Matalan, as the clothing shops are expensive and very unattractive."
• "There aren't many clothing shops there."
• "No toilets and not much shops."
• "The only downfall about this retail park is that there is no public toilets and no convenient cash points."
• "They didn't have what I asked for it was out off stock."
• "However, gets very busy at peak times - so may take sometime to find a parking space."

Parking and Accessibility

Pros:

• "Parking is free."
• "There are lots of free parking and also very good bus service for Non-drivers!"
• "Large carpark with cameras and security."
• "Every shop is wheelchair accessible and there are escalators and lifts in shops that go upstairs."
• "Easily accessible with a range of parent and child, disabled and other parking spaces."
• "Plenty of parking spaces"
• "Good little shopping complex with plenty of parking."

Cons:

• "Too many cars driving around left right and centre. Not safe."
• "Very poor system for cars to enter main parking area for restaurants/cineworld/bowling or to get to and from Mcdonalds with ease."
• "Problem is getting off the carpark with having only 1 exit."
• "Getting a parking space can be a nightmare and trying to get out is difficult."
• "Parking spots are a bit tight."
• "Parking is rubbish and the one way system around the KFC mcdonald's and Tim Hortons needs sorting out!"
• "Can be hard parking, best choose off-peak times to visit."

Customer Service

Pros:

• "Staff were helpful and corrected our food order quickly and with no fuss."
• "Staff are friendly, and helpful."
• "The staff were super attentive, very professional, organised, and nothing was too much trouble for them."
• "staffed by youngsters who are polite and attentive"
• "Diverse selection of shops, friendly and helpful staff."
• "Great range of desserts and service was excellent."
• "Visited Cosmo for celebration of my daughter's graduation. We had good times and the choice of food is great and varied."

Cons:

• "Aldi is always the same experience, every man or woman for themselves. Expect no courtesy here."
• "Clothes for children are quality and in price value staff can be rude at times when asking for help."
• "Went to Hollywood bowling this afternoon around 3pm, paid £27 for two games, I paid extra to have the vip lanes due to 'better surroundings and seats' and it was good. Unfortunately, it seemed like only one person was working on, took ages to get served."
• "However recent changes have added in parking enforcement and will have a severe impact on the future visitation."
• "The cinema is under-staffed and looking a bit shabby these days."
• "Also avoid B&M, it might be cheap but its cheap for a reason. I've experienced very poor customer service and items with missing parts, no replacement offered."
• "I was then fined for parking over three hours even though I provided evidence of my purchases and time there."

Entertainment and Dining

Pros:

• "Great out of town shopping complex with bowling, cinema, various restaurants fast food and a pub two supermarkets aldi and sainsbury's."
• "Huge retail park with cinema, plenty restaurants, or fast food places, loads of easily accessible shops and parking."
• "Thoroughly recommend."
• "Some good retail outlets at one end with a great Chinese near Costas and restaurants at the other with a bowling alley mixed in with the restaurants."
• "Always life going to this place. Especially the Pan Asian restaurant Cosmo which never fails to deliver on the variety and taste of cuisine."
• "The food choice, quality, and availability was second to none. And tasted delicious."
• "Went to Cosmo (world buffet) with in laws and family to celebrate the wife's birthday and it was absolutely fantastic."

Cons:

• "We ended up leaving halfway through as for the cost of the seats you expect the full experience."
• "It also get very busy at night time and during the Christmas period."
• "Dislike this place, never enough parking, people are not patient and it's always busy."
• "They all are near, or at capacity at peak times."
• "However the price of drinks such as squash for the children is extortionate for what it is."
• "Pizzas on buffet very slow to come out."
• "The mac flurry did not taste of tiramisu bits and a bit of chocolate which tasted of nothing."