Captain's Reviews Summary

Category: Fish & chips restaurant Brighton

Address: 9-10 lower promenade, Brighton, BN2 1ET, United Kingdom

Phone: +447939340458

Rating: 4.5
based on 448 reviews.

Food Quality

Pros:

  • "Absolutely delicious fish and bottomless chips!!"
  • "The cod was beautifully cooked with light and crunchy batter."
  • "Fish n Chips: really good fish actually, very crispy on the outside, flavor on point."
  • "The fish was crispy and delicious."
  • "Best fish and chips in Brighton with the best views."
  • "Absolutely cracking fish & chips and staff! Fish was fresh and flaky with a perfect batter."
  • "Fish & chips are fresh and tasty, enjoyed it very much."
  • "The fish was tender, flaky and juicy. Batter was light and a little bit oily."

Cons:

  • "The fish was extremely greasy and oily. Chips were soggy."
  • "Fish and chips were all completely unseasoned despite having asked for vinegar and salt on everything."
  • "Fish was okay, chips tasted like they’d been sat around for a bit and re-fried."
  • "The fish was tasteless… actually I could taste something… the fried oil they used!"
  • "The batter was dripping oil, the fish was absolutely bland."
  • "Two vastly different experiences at this place so I don't know what to think."
  • "Fish is tasteless and greasy. It has put me off in returning."
  • "The fish and chips are all sitting in a warmer rather than cooked to order."

Staff and Service

Pros:

  • "The staff here are extremely friendly and helpful."
  • "Very friendly and jovial staff. Played games with my son."
  • "The staff were a real pleasure and my family left feeling happy!"
  • "The staff were very attentive, the food was very tasty."
  • "The staff are super friendly and really hardworking."
  • "We were welcomed by warm, friendly staff."
  • "The service was prompt and the waitress or she could have been the owner was very attentive."
  • "Staff were friendly and super helpful at accommodating my baby nephew."

Cons:

  • "Terrible food, terrible service! The owner tried to threaten me."
  • "To top it off, the staff were extremely dull and racist."
  • "The service was really good and food delicious. You even get free refill on the chips!!"
  • "I asked for sauce and I was told you can only have it if you have table service."
  • "My card didn't work but they let me take the food and come back later to pay."
  • "The staff were friendly, but didn't do table service."
  • "The food was cooked to perfection and costed reasonably. The strawberry milkshake and chicken nuggets & chips were good too."
  • "The queue was quite long and everyone was receiving their order according to their place."

Value for Money

Pros:

  • "Delicious food, and reasonably priced. Refill on chips with the captain's fish."
  • "The food here was absolutely great, but my 5 stars is for the considerate and helpful staff."
  • "The cod was beautifully cooked with light and crunchy batter. The chips were crispy and perfect for dipping!"
  • "The portion sizes beat us all. Reasonable selection of drinks, soft and alcoholic."
  • "Great fish & chips (a little bit greasy but that’s the point, right?), large portions."
  • "It may seem pricey but all the free refills of chips seemed worth it and we were very stuffed and happy!"
  • "Food was expertly cooked and presented in a warm spacious eating area with kind of ship galley like tables and benches."
  • "The food was great and given the size of our group the staff were brilliant in sorting out the payments etc."

Cons:

  • "Appalling value for money. £14.00 and this was a large cod and chips!"
  • "High quality fish and chips served at a steep price due to the location."
  • "Tourist trap!!! Their quality must have gone down hill. The fish and chips at $17 US dollars for a large."
  • "The food was below average, and it was far more expensive than your typical fish and chip place."
  • "The fish and chips were cooked to perfection and costed reasonably. The strawberry milkshake and chicken nuggets & chips were good too."
  • "The food is good, but overpriced and the portions are small."
  • "Disorganized and confusing line with a long wait - that bit i can understand as it was a crowded day."
  • "The food is not so good. I am still feeling sick, and my friend got almost instantly a dodgy stomach."

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