The Master Fish Bar Reviews Summary

Food Quality

Pros:

• "Food was incredible. First time we have tried and honestly some of the best fish and chips we have eaten."
• "I had scampi & chips which were cooked nicely and a big portion."
• "Very quick and considered service; we went for traditional cod and chips with mushy peas."
• "The whole place was packed... the food was very enjoyable."
• "Very fresh fish, fried in a perfect batter, served hot with excellent chips."
• "The most amazing fish and chips we've had, gluten-free or not! Wonderfully light batter, flaky plaice, and not a soggy chip in sight."
• "Really great fish & chips with pretty much some of the best curry sauce I've had!"
• "Best in town lovely gluten free fish and chips."

Cons:

• "The food was average, more batter than actual fish and the chips quite hard."
• "Battered cod was mainly batter and the chips were too well done. More crisp than potato."
• "Very disappointed with our visit this week... The waitress bought us two VERY small plates (side plate size) of cod and chips."
• "Unfortunately our visit to this restaurant was one of the worst experiences I have ever had."
• "The fish was flaky and with a strange smell."
• "Although the staff were fine, I have to give this 1-star because I cannot believe how bland the food was."
• "Chips were not great, looked like they were thrown into the fryer again to reheat."
• "Disgusting, been a long time customer... came today and asked for my usual halloumi and chips, was given raw halloumi with hair on it."

Service and Staff

Pros:

• "Service was quick and food was served soon after we ordered."
• "Very quick and considered service; kids were very satisfied with sausage and chips."
• "The whole place was packed... service from the staff was polite and professional."
• "Really lovely fish and chips. Great service and food arrived quickly."
• "Great service, they delivered it to our car, we were parked outside the restaurant."
• "The young man was amazing and went above and beyond. He provided the same service that you would receive in a 5 star hotel."
• "An excellent fish and chip restaurant with delicious, well cooked food and excellent service."
• "Absolutely fantastic meal service was great they could not do enough for and staff was very friendly."

Cons:

• "We sat outside on the takeaway tables... although the young ladies serving need to learn ‘service with a smile’."
• "Too bad it was so hot and noisy indoors."
• "Very disappointed with our visit this week... felt if she had realised her mistake she should have rectified her error immediately."
• "We have been there several times. It used to be good. However, recently THE CUSTOMER SERVICE IS VERY POOR."
• "After the awful service of last time, I IMMEDIATELY LEFT and found another place nearby."
• "Food was fantastic but the service was absolutely atrocious, no eye contact, one word answers, wrong order, really poor."
• "Service was bad, staff in front of house didn't know what grilled fish is."
• "Service is really bad. ordered same food for 5 persons at the same time, he brought 2 and has to wait 15 more minutes for the other 3."