Middletons Steakhouse & Grill Chelmsford Reviews Summary

Food Quality

Pros:

• "The food was excellent and delicious."
• "Food was great and met the expectations."
• "The food was incredible."
• "My steak was the best I have ever had and cooked exactly how I like it."
• "Food was lovely, service was good, went during the week when it was a little quieter."

Cons:

• "Nothing here to elevate it when there are so many competing options in Chelmsford Town centre."
• "The only complaint was one of our diners said that her dauphinoise potatoes portion was too small."
• "Burgers were dry and only lukewarm."
• "Food was somewhat okay, except for the baked Camembert."
• "Don't eat here probably very good for drinks but wow the food was poor."

Service Experience

Pros:

• "All staff looked after us so well, and they were very friendly."
• "Service was lovely a bit slow but nothing was a problem atmosphere great."
• "Service was very very good and helpful."
• "Lovely service, very friendly."
• "The waitress couldn’t do enough for us. She was so helpful."

Cons:

• "Service was adequate. Food was fast and drinks were slow."
• "Waited an hour for food, ordered olives which didn’t arrive."
• "Our waitress had an attitude all night, just rude towards us."
• "Waitresses were lovely and efficient. Steak was OK after waiting 50 minutes from eating starter."
• "Service was slow though there was only one waitress and a manager on the floor."

Ambience and Atmosphere

Pros:

• "Love the atmosphere in the restaurant."
• "Lovely atmosphere with good music but best of all the food was superb."
• "Good relaxed atmosphere."
• "The restaurant is very clean and well maintained."
• "Went for an early Sunday dinner with the kids. The food was great, good portions and well cooked."

Cons:

• "Atmosphere is fine but quite difficult to hear different servers."
• "The restaurant was also very noisy."
• "It was so loud in the restaurant I couldn't hear the conversation at our table."
• "The Muzak is too loud and horrid (in my view)."
• "Quite busy for the first day, tables well spaced, but social distancing of staff a bit dubious."

Value for Money

Pros:

• "Affordable cost, nice ambience, and excellent customer service."
• "Really Lovely place to go eat in Chelmsford, food was cooked perfectly and for the amount you got it was very reasonably priced."
• "Had set lunch today. It was very good value and food was of a really high standard for a set menu."
• "The food was good and reasonable value."
• "I would highly recommend the set lunch menu. The minute steak was cooked to perfection and the potato wedges were delicious."

Cons:

• "Due to the War in Ukraine there was a supply chain issue which meant certain dishes had a bump up of between £2-£5."
• "I'd say it's okay for drinks but overpriced for the quality of food."
• "Not the best experience. Our waitress had an attitude all night... Expected way more from a £30 steak. It just wasn’t good."
• "Came here to try and change it up... I think it's rather expensive for 1 the quality of the food and to the portion sizes."
• "Poor quality, poorly cooked and poor in taste (new potatoes black and the few white ones were just over cooked and watery tasting, the vegetables were over cooked and tasteless)."