Bella Italia - Uxbridge Reviews Summary

Service

Pros:

• "Service was good. Not too quick nor too slow."
• "Staff are friendly and helpful, although was crazy busy."
• "Food tastes good, very kind and accommodating staff that are always happy to help."
• "The staff are always most welcoming and are quick to warm to any children who visit."
• "The service was very nice and hospitable."
• "The staff and service was great."
• "The staff were friendly and check on you regularly."

Cons:

• "Worst experience we have ever had at Bella Italia... very slow service."
• "Horrible service as only one manager Pawel and one girl server."
• "Very rude & unhelpful lady to have right at the front Bella Italia, not at all impressed!!!!"
• "The service is fine, they seem to struggle when they are busy."
• "We were not asked at any time how our food was."
• "Service took far too long and the quality of the food and drinks weren’t great."
• "The services are pathetically slow !!!"

Food Quality

Pros:

• "The food was amazing and not one order was incorrect."
• "Absolutely love this place, the staff are so friendly and helpful."
• "The food always hits the right spot."
• "The food was quite nice."
• "The meal was cooked to a good standard, perhaps a little over done but it was good."
• "The pasta when it turned up could have been warmer but tasted amazing full of flavour."
• "The lasagna is always very nice and warm throughout."

Cons:

• "It was absolutely inedible, it had thick white sauce which a carbonara SHOULD NOT have."
• "The spaghetti bol tasted worse the frozen one you would get."
• "Sauce had no taste, I was constantly adding salt for taste, and it wasn't creamy, very watery, fungi are not fresh."
• "The food was absolutely tasteless."
• "Even though I love both honey and cheese... I did not feel they worked well on my fromaggio pizza."
• "The food in my opinion was bland."
• "The food finally came and the food was cold."

Value for Money

Pros:

• "Prices are reasonable given the portion sizes and quality."
• "A brilliant deal as well and we even received vouchers so we can return with our partners, family or friends."
• "Good value. 10/10"
• "Food was very good and reasonably priced for this area."
• "Great price with the Taste Card."
• "The prices are lowered if you have a cinema ticket on you when you purchase your meal."
• "Great price."

Cons:

• "That was pretty disappointing. Not what I would call value for money."
• "Drinks cost a lot more than comparable eateries."
• "I was shocked that a pint of coke was £4.50."
• "The portions would barely be enough to feed a small child, let alone an adult."
• "Didn't quite feel it was worth the prices."
• "The portions were small for the price that we paid £45."
• "£36.99 or so for two mains and two drinks IS NOT acceptable."

Ambiance

Pros:

• "Very nice place. Clean and well kept."
• "The atmosphere is very nice."
• "It was tasty and delicious which fed our needs."
• "The food was amazing and very aesthetically pleasing."
• "Loved sitting outside in the sunshine."
• "Restaurant makes this part of Uxbridge buzzy as with others they offer outside seating and the atmosphere is bubbly and relaxed."
• "The decor is really warming, atmosphere and staff are all great."

Cons:

• "Cold and music too loud."
• "The place was clean and tidy too and nice ambiance."
• "The interior is now starting to look and feel a little tired however, and could do with a freshen up."
• "Cleanliness and hygiene is getting a concern as well.. chairs and tables are always with food crumbs and stains!"
• "With prices that are slightly on the higher end, this place is confusing."
• "They could work on the lighting to make it much warmer as the ambiance isn't too inviting."
• "My impression is that it’s a bit rough round the edges like the torn chair covers."