The Pheasant Inn & Restaurant Heathrow (over 18s only) Reviews Summary

Food Quality

Pros:

• "Food incredible and all went home full."
• "Food is outstanding, service incredible, portions out of this world!!"
• "The food is excellent!!!"
• "The best food I had in Europe, INCLUDING ITALY!"
• "The food was amazing and lots of it from the starter to dessert."
• "The lamb curry was literally the best curry I've ever had from any restaurant - let alone a pub!"
• "The food was not just delicious; it was a flavor explosion that left my taste buds dancing with joy."

Cons:

• "The lamb had no taste and was a little dry."
• "Tonight was just loads of food on a plate which tasted bland as the cardboard from Amazon packaging."
• "Food was hot but absolutely no flavour. Very disappointing."
• "Food taste like ready made food."
• "Chips tasted like frozen Iceland chips."
• "The cheese cake was a real disappointment just felt powdery dry."
• "Although enjoyable, the dish became dry once the gravy and mint sauce were gone, highlighting the necessity for more gravy to sustain the meal's flavor and moisture."

Portion Size

Pros:

• "Portions are huge!"
• "The portion sizes here are huge."
• "The portion is very very generous."
• "The serves are large and good quality food."
• "Portions are outstanding and will fill you up!"
• "The food portions are very generous."
• "The portions are massive!!!"

Cons:

• "However, the food portion is huge and feels like they should have different sizes as we couldn't eat any of our meal full."
• "The portions were tooo big and I couldn't finish the meal."
• "The size of the serving...I wanted to go for desert but couldn´t finish main dish."
• "Serving sizes are huge, had to take half my order home."
• "Drawback being you have to order one plate per person as you aren't allowed to share! It's a shame as there is so much wastage cos one person can never finish a whole portion!"
• "The main course portions are undefeatingly large. There’s no need for that much food on a plate and the waste we saw at the dinner for 12 people was saddening."
• "Only negative is that the vegan meal size is noticeably smaller than all the other portions."

Service

Pros:

• "Nice atmosphere. Friendly staff."
• "Staff are very friendly and accommodating."
• "Very friendly staff, as they see to it that your served and keep checking on you."
• "The staff were so helpful and so hospitable."
• "Service first class with a great atmosphere."
• "Fantastic service, very friendly and accommodating."
• "Service was top notch, staffs are extremely helpful and courteous."

Cons:

• "Long wait time for food orders."
• "Our server was friendly but it took far too long for food to arrive as the pub was busy."
• "Because its so busy the waiting times are excessive... So you really need to be patient with this place."
• "Waited 40 mins in the line tonight to order some food… and if that wasn’t bad enough, we had to endure another wait of an hour for the food to come out."
• "Reserved a table for 830 weren't seated for another 20 minutes."
• "Had to wait over and hour and a half for our main course to arrive."
• "Unfortunately they forgot my order entirely and people that had arrived after me were getting theirs before I had to ask where my order was."

Atmosphere

Pros:

• "Brilliant atmosphere great pub."
• "A fantastic venue and if I lived nearby I would be in there every weekend at least."
• "Amazing atmosphere, helpful staff - even when busy."
• "The lighting is soft and the place is seriously clean."
• "The Inn is beautiful inside and out."
• "They've got a great vibe here."
• "Great vibe, crisp pints and friendly atmosphere."

Cons:

• "There seating arrangements are strange... both areas are outside and cold."
• "It can get quite busy with the local wannabe gangsters."
• "Unfortunately I was seated in an outdoor, but heated seating area. People were standing beside my table, at an opening and were smoking."
• "Gets very loud and rowdy when its gets late."
• "The waiters are extremely rude uninterested in helping customers."
• "Bar staff was rude, I even witnessed a bartender sneeze into a glass while pouring the beer!"
• "The soft furnishings were very tired and tatty. The restaurant felt cramped and oddly designed and decorated."

Value for Money

Pros:

• "The best place around west London to eat hearty pub food at a cheap price."
• "Fantastic value for money."
• "If there was 8 stars I’d still try and give 9!"
• "Great value for money."
• "Prices are very reasonable, would definitely recommend."
• "Considering the size of the meals, the prices are a complete steal!"
• "Prices were very reasonable as well."

Cons:

• "Overall, it was an ok evening but spent £125 for 4 meals and 4 cokes which I thought was over priced."
• "Price wise its a bit expensive for what you get."
• "Slightly on the pricier side but definitely worth it!"
• "The prices for the food and drinks are little on the higher side."
• "A three course meal for two with one glass of wine came to £76."
• "And for the record, the prices are average to high-ish."
• "Prices are a higher than other places, but portions are bigger."