Tim Hortons Reviews Summary

Atmosphere and Location

Pros:

• "The atmosphere is lovely and surprisingly quite peaceful."
• "Walking into Tim Hortons is like stepping into a cozy corner of Canada right in Leicester."
• "The premises are light, clean and there's plenty if room."
• "It’s in a prime location, at the middle of town."
• "The central location of Tim Hortons in Leicester city centre adds to its appeal."

Cons:

• "Considering there was rubbish on tables not being cleared away, that’s a slim compliment."
• "Think it works better as a take away bc the atmosphere inside isn't all that nice."
• "The majority of tables was dirty."
• "Saturday afternoon, 2nd floor was filthy! Food and drink remnants on the floor around seating areas."
• "The place itself was grubby - the floors, stairwell and tables all need z good clean."

Food Quality and Variety

Pros:

• "The menu at Tim Hortons is a true celebration of Canadian flavors, offering a delightful range of options for every palate."
• "Burgers were ready nice and fresh."
• "I wasn't aware they sold anything vegetarian let alone a plant based veggie burger."
• "Had a box of timbits & a couple of other donuts from here. Very tasty, easy to order."
• "The Breakfast Wrap was delicious, as was the Caramel Latte."

Cons:

• "The burgers are awful and I'd be ashamed to sell them."
• "The food was mediocre with the lattice fries soggy and nowhere near crispy."
• "The burger reminded me of a ruslers microwaved burger only worse quality."
• "My doughnut today didn't taste fresh at all."
• "Ordered the new chilli burger, smelt awful almost like pet food, no toppings at all."

Service and Staff

Pros:

• "What truly sets Tim Hortons apart is the impeccable service."
• "Perfect customer service from Shiva, well done."
• "Staff are friendly, attentive, and more than willing to accommodate any special requests."
• "The staff are really friendly and certainly know the menu and can make some good recommendations."
• "The service was super quick and staff were friendly."

Cons:

• "All we could see was them chatting to each other and eating."
• "Service was poor, people having to ask for straws. No serviettes, bins literally overflowing."
• "The staff are inexperienced and can't cook properly."
• "Horrible service. Too long waiting line. Stressed employees."
• "Clueless staff stumble around looking stressed out and confused, I ordered 2 coffees and a grilled sandwich, we waited 20mins."

Value for Money

Pros:

• "The value for money at Tim Hortons is exceptional."
• "The portion sizes are generous, and the prices are reasonable."
• "With its bargain offer for breakfast at £2.49 this includes a breakfast. Hash brown and a hot drink you can't go wrong."

Cons:

• "It was 8 quid, with a bottle of pop and a few lattices."
• "Potion size is poor when considering price also."
• "It takes not easy to complain about an order where you’ve only had to pay 1/3 of the price."
• "So near and £14 for an absolutely awful experience."
• "Not recommend at all. New branch in Selby, Norrh yorkshire."