The Duke's Head Putney Reviews Summary

Staff and Service

Pros:

• "Clean toilet and very lovely staff."
• "The staff were really friendly taking time with us even though it was really busy."
• "The member of staff who looked after us on the night was also exceptional."
• "Service was excellent and Ian the manager took great care of us."
• "The staff were friendly and plenty helpful."
• "The staff were extremely friendly both at the bar and serving the food."
• "The staff all went the extra mile to make sure we had an incredible time."

Cons:

• "Really bad attitude from bar maid."
• "Waitresses are the worst, out of steak and chicken on a Saturday night."
• "Service was quite slow (was very busy though)."
• "Waiter / guy managing the area very rude and unhelpful."
• "Despite talking to four separate staff at no point did anyone apologise."
• "Terrible, no, abismal, sloppy service. Disinterested staff."
• "Service is non existent with appalling attitude."

Food Quality

Pros:

• "Had a great Sunday Lunch at the Dukes Head, Roast Beef perfectly cooked and plenty of vegetables."
• "The food was really tasty."
• "The chicken and pork were very tasty."
• "Amazing food and really nice bar staff."
• "Fantastic Food, exceptional customer service."
• "The food was very tasty."
• "The food is amazing."

Cons:

• "Both steaks were madly over cooked, the salad was drenched in dressing basically making it inedible."
• "The vegetarian food options are woeful."
• "Horrific food poisoning and no apology or refund."
• "The mulled wine was very sour and pretty expensive for what it was."
• "The roast looked good but tasted pretty dry."
• "Fish and chips over cooked, over battered and dry."
• "The food is so bland, do not waist your money on this."

Atmosphere and Location

Pros:

• "Very cozy Victorian pub and restaurant overlooking the Thames."
• "The pub was festive too - while we didn’t stick around, I would certainly come back if I lived in London."
• "Really nice pub overlooking the Thames and Putney bridge with a great atmosphere."
• "What a beautiful pub in Putney with a little beer garden out the back overlooking the river."
• "Location is great and they have nice outdoor seating along the Thames."
• "This is the premier place in Putney to drink on the river."
• "Wonderful views on the river Thames."

Cons:

• "Hand drier in the bathroom does not work."
• "The ladies bathroom downstairs is quite a pain to get to as downstairs is very small and narrow."
• "The basement bar is on the embankment but a bit dull."
• "2024 and there are still managers who are unaware of the legislation surrounding assistance dogs."
• "Main bar and stairs to wc smelt of sewage."
• "It was fairly soulless and a big venue that was spacious, yet far emptier than everywhere else nearby."
• "The inside was totally charmless."

Value for Money

Pros:

• "The day was also very reasonably priced, so it's a perfect venue if you're trying to keep costs down without feeling like you're missing out anything."
• "Good wine, decent prices."
• "The place is basic but extremely good value for money."
• "For London, and such a lovely place, prices are very reasonable."
• "Drinks were reasonably priced and the staff were very friendly."

Cons:

• "Also very expensive for what it is."
• "It’s clearly not cheap for what you get (£5 for a small bowl of chips!)."
• "Slightly over priced for what it offers."
• "The mulled wine was very sour and pretty expensive for what it was."
• "Food on the higher cost side considering portion sizes."
• "Drinks were expensive (even by Putney standards)."
• "Very over priced pub."