Chatora - Modern Indian Restaurant Reviews Summary

Category: Modern Indian restaurant

Address: 100 Kew Rd, Richmond, TW9 2PQ, United Kingdom

Phone: +442089486786

Rating: 4.5
based on 227 reviews.

Food Quality and Taste

Pros:

  • "The food was sumptuous and offered a unique flavor in every dish, truly a must visit in London."
  • "The selection of poppadoms with mint yoghurt followed by onion bhaji was very well presented and tasty."
  • "The Venison Briyani and Scallops Ravaya were absolutely divine, showcasing bold unique flavors."
  • "The vegetarian options and tandoor specialties were standout dishes, showcasing the diversity of Indian cuisine."
  • "The Malai Chicken and Lamb Shish Kabab were delicious, authentic Indian cuisine."
  • "The Pistachio Korma had good flavor and wasn't overly sweet."
  • "Lamb Ghost and Garlic Nan were really good, as was the dessert, which I highly recommend."
  • "Food was absolutely delicious, tasty and served in generous portions, not overpriced."
  • "The best lamb seekh kababs I've eaten in London, perfect spice balance and carefully prepared without too much oil."

Cons:

  • "The Venison Keema Naan and Scallops Ravaya were disappointing, with the scallops being too salty and the chutney not pairing well."
  • "The Lamb Shank and Daal Makhani were big disappointments with no depth of flavor."
  • "The Mango Rice lacked flavor and wasn't worth the cost."
  • "The Chicken Biryani was very average, and the Onion Bhajis were dense and dry."
  • "The food attempts to be modern and innovative but ends up being overpriced for what it delivers."
  • "Handi Gosh had very chewy lamb, which was a letdown."
  • "The food, while generally tasty, is highly overpriced considering the quality."
  • "Portion sizes have become smaller, and dishes are inconsistent."

Service

Pros:

  • "Services were excellent, with enough attention without being overbearing."
  • "The restaurant owner personally came to greet us, adding a nice touch to the service."
  • "Service was spot on, attentive and friendly, making the experience enjoyable."
  • "Staff were very helpful in advising about the background and origins of the recipes."
  • "Our waiter Dominic made our date night experience so pleasant with his smiley and helpful attitude."
  • "Service was fantastic, and the staff was incredibly warm, friendly, and personable."
  • "Exceptional service, with the staff going above and beyond to accommodate and make our experience special."

Cons:

  • "The wait staff were too few, resulting in slow service and long waits for drinks and order taking."
  • "Toilets need attention, with no hot water and broken hand driers, indicating a lack of attention to detail."
  • "Very inexperienced front of house hostess, affecting the overall dining experience."
  • "Service was not good, with forgotten orders and long waits for food."
  • "Costumer service needs MUCH improvement, as staff was rude and not accommodating."
  • "Very poor service, with rude waiters and restaurant manager, leading to a disappointing experience."
  • "Service dropped off as the night went on, with delayed billing and neglected table clearing."

Ambiance and Environment

Pros:

  • "The ambiance in the restaurant was peaceful, quiet, and relaxing, perfect for enjoying a family dinner."
  • "Elegant and sophisticated atmosphere, making it a great place for an upscale dining experience."
  • "The restaurant made excellent use of space on three levels plus a small terrace, adding to the ambiance."
  • "A cozy and inviting atmosphere, with a lovely community buzz."
  • "The music and decor created a pleasant environment for dining."

Cons:

  • "The ambiance is a bit missing, especially if seated at the basement."
  • "The ambience felt very claustrophobic upstairs with a brown ceiling and cold tables."
  • "Ambiance and environment were lacking, with the place feeling very average."

Pricing and Value

Pros:

  • "Reasonably priced considering the quality of food and flavors created."
  • "The set lunch menu was amazing value for money."
  • "Pricing is fair for the location and quality of the food."

Cons:

  • "Pricing seemed quite high for what turned out to be average food."
  • "The restaurant is overpriced for less than average food."
  • "Overpriced menu with small portions, leading to a feeling of being underwhelmed."
  • "Charges £10 for water and papadum, which were assumed to be complimentary, adding to the disappointment."
  • "Expensive for the quality and quantity of food served."

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