Address: 68 Cromford Rd, Ripley, DE5 3FP, United Kingdom
Phone: +441773689037
Rating: 4.1
based on 159 reviews.
Service
Pros:
"Service was great I'll definitely be visiting again."
"Lovely service and we were very impressed with the comfortable restaurant and bar area."
"Staff very friendly and not intrusive."
"Nice venue, diverse menu, friendly staff, good food served promptly."
"Staff were polite and friendly."
"Staff always welcoming and friendly."
"The table service is quick, the staff are very welcoming and professional."
Cons:
"We had to wait awhile to get someone's attention to ask for the bill."
"Possibly the worst lunchtime service I've seen in any takeaway or restaurant ever."
"The service was slow and terrible."
"Although there were lots of staff on duty it took nearly 40 minutes for our food to arrive."
"The service was atrocious as people were queueing out the door and the staff members couldn’t even be bothered to address anybody."
"The service has got worse."
"Service was substandard."
Food Quality
Pros:
"A fantastic friendly place with good quality food."
"It's delicious, fresh and service is quick."
"Recommend the Haddock very nice well cooked."
"Lovely freshly cooked fish dishes."
"Great quality Fish n Chips."
"Ordered fish and chips tonight, absolutely beautiful well worth the money, best I've had for a long time all cooked fresh."
"Actually tastes like fish and chips from the seaside, close your eyes eat and you feel like your eating seaside fish and chips."
Cons:
"The chips were dry, the fishcake had so much salt in it I couldn't eat it."
"The chips were still raw and crunchy, the fish raw in places, a revolting skin still left on the fish and the fish was smelly like it was either going off or had gone off."
"The food was over cooked and the gravy was lumpy and tasteless."
"The side salad contained no lettuce, tomato or cucumber but a few shavings of something that wouldn't fill an ant."
"The chips we like they had been re-heated and everything tasted of the oil they were fried in."
"Chips were hard and fish batter was soft and stuck to the grease proof paper."
"Cod was full of grey meat and slimey. Batter was soggy dripping with fat."
Management and Staff
Pros:
"Friendly staff, good food and reasonable prices."
"Love the take away part, it's always fresh and served with efficiency, we are regular visitors."
"Staff are very helpful with customers queries about the menu."
"Many thanks to the lovely lady for 5 star customer service!"
"Brilliant service, much appreciated!"
"Excellent fish and chips, chips are cooked to perfection, fish is succulent and has flavour."
"They really looked after us and the food was lovely."
Cons:
"We have eaten takeaways loads from Seafish, but these days about 50% of the online ordering doesn't work - but charged us all the same."
"Visited the takeaway for the first time today... the staff were as miserable as sin."
"They were understaffed and the staff they did have on were very young."
"The customer service was very poor on 2 occasions when I tried to get my order rectified."
"The young lad on the end of the phone couldn't have given less of a damn."
"The service was rubbish, I got home with my takeaway to find things missing."
"The customer service is appalling."
Value and Pricing
Pros:
"All this for just £8.99!"
"Food is of good quality and reasonably priced."
"Reasonably priced for what's had."
"Great chip shop at good prices, takeaway just as enjoyable as dining in."
Cons:
"Even though a little overpriced compared to other chippies."
"shockingly expensive for the tiny portions you receive."
"I couldn't believe how expensive it was considering the food wasn't that nice."
"The food is overpriced."
"Prices higher then 3 months ago keep creeping up & up will not be going anymore."
"Totally disappointed with the fish and chips for the second time."
"Avoid!!"
Facilities and Cleanliness
Pros:
"Lovely clean restaurant and facilities."
"Very clean, bright and airy restaurant."
"Clean and modern interior for both the takeaway and restaurant."
"The dining area is nicely decorated."
Cons:
"Their car park needs attention as I fell and almost broke my ankle on a pot hole."
"The playground also looks like it hasn't been cleaned in months."
"Seating absolutely filthy."
"The play area is also very broken, having creaky swings and the slide has gone."