Gigi Gao's Favourite Authentic Chinese Reviews Summary

Food Quality

Pros:

• "The food here is the real draw though, everything tastes fresh and light - completely unlike most local Chinese restaurants where the food is gloopy and heavy."
• "He said its the best chinese dish he has ever had."
• "Food is definitely a cut above your average Chinese restaurant."
• "Christmas do with work, 18 of us so we had the buffet and every one thought the food was lovely and very tasty."
• "Every dish is just so delicious - every mouthful is an event."
• "The food was perfection😃"
• "Absolutely fantastic food, so fresh and authentic and not like a takeaway at all."

Cons:

• "The rest of the food was terrible and tasted like it had just been warmed up in a microwave."
• "The value for what we paid didn’t match the food quality."
• "Majority of the food was not impressive, tasted nearly the same."
• "Our food extremely salty."
• "The food order took a long time and when it came was unappetising and lacking in flavour."
• "The chow mein dishes were made with dry noodles not fresh egg noodles which was disappointing."
• "Possibly the worse Chinese food I've ever had."

Service

Pros:

• "The staff are all so friendly and made the whole experience that much more enjoyable!"
• "Service was fairly decent as I visited during off peak hours."
• "All of the above combined with some great service resulted in a really enjoyable lunch."
• "Wonderful, welcoming staff. Very helpful with the menu and good recommendations."
• "The servers were very pleasant."
• "The staff could not do enough for us. They were very helpful and served with a smile."
• "Service was outstanding and the staff ever so friendly will definitely be returning."

Cons:

• "We were here more than 2 hours and we didn't even have dessert."
• "Would not recommend this place to anyone, disgusting service and attitude from the waitress/manager who just ended up ignoring me."
• "The table was dirty, we were asked to write down our orders ourselves and then the food was served in bits and pieces across 40 minutes, meaning food was cold by the time the rest was brought out and some people didn't get their meals until others had finished theirs."
• "The place is in need of at least two more members of staff but most importantly some customer service."
• "The waiters were very nice but not the manager/owner of the place, would never go back there again."
• "Service was awful and borderline rude."
• "The service is too slow. The servers were not friendly, they keep on avoiding us."

Ambiance and Decor

Pros:

• "Menu is varied and different to the usual Chinese restaurants in the area. Decor was very colourful making it very inviting."
• "It's a really nice place, when you get inside it seems like if you were in China."
• "Beautifully presented venue with welcoming staff."
• "First, it’s such a beautifully decorated restaurant, it truly makes you smile when you walk through the doors."
• "There are also beautiful decorations, such as Chinese fans, Chinese traditional customs, beautiful porcelain."
• "The restaurant interior is beautiful."
• "Very authentic Chinese ambience. They even have the proper tea cups - I've only ever seen those before in China itself."

Cons:

• "One of the oddest Chinese restaurants we have ever been to. Nice staff, but felt like we were sat in a nursery. Red tin tables and chairs, toys hanging from the lampshades. Kids dressing up clothes. It's different!"
• "Quite nice food... BUT... * awful decor and no 'ambiance' - felt like you need to eat and get out fast...unwelcoming."
• "The Peking duck was like hard black pieces of duck and very hard."
• "The restaurant itself was pleasant and a feast for the senses."
• "My experience started off by walking into a restaurant which resembled a taxidermy for panda bears on acid."
• "Decor is bizarre."
• "Freezing cold, very scruffy and needed a damn good lick of paint and upgrading."