Address: Butterfly Ln, Radlett, Borehamwood WD6 3AD, United Kingdom
Phone: +442089531049
Rating: 4.1
based on 189 reviews.
Atmosphere & Location
Pros:
"Lovely quaint pub with beams in the ceiling."
"Set in the Hertfordshire countryside the place has the look and feel of a large, classic village pub with a beer garden perfectly capable of seating a hundred."
"Although it's a chain pub it's hard to tell and the atmosphere is very cosy and welcoming."
"This lovely little pub in the middle of Elstree and Radlett is perfect for the lazy weekend lunch."
"A beautiful and clean pub... unfortunately service is very bad."
"The pub looked lovely and traditional on the inside, very smart and had a log fire as well."
"This was my favourite pub for food in my area lovely building in a nice setting nice beer garden plenty of space for kids dogs welcome."
Cons:
"Sadly, this has really gone downhill."
"Each time this has been the case, the restaurant/bar area is usually full of empty tables."
"Visited on a busy Sunday afternoon. Felt like a typical chain pub."
"The area is fairly quiet which makes the pub a nice spot to visit."
"Inside the battleaxes is nice and well kept. The garden outside however is another story. Unemptied ashtrays, cigarette ends strewn over the paving and the grassed area."
"Pub is pretty to look at and the garden is too hence why I have given 1 star probably only in summer time keeping that in mind."
"Not hated. Its a nice pub but we were put in a table in the sun on a very hot day. Lots of flies around us."
Service
Pros:
"Wanted to highlight Corey - great attitude, nothing too much trouble and very friendly and welcoming."
"Thank you again for a fabulous evening, especially to our lovely waitress Connie, who was so friendly and polite."
"Staff were absolutely outstanding, really friendly and helpful going above and beyond to make sure we had a nice visit."
"Staff is super friendly."
"All staff were very helpful, cheerful & genuinely couldn’t do enough for you."
"The staff were very kind and attentive throughout the meal."
"Staff friendly and helpful."
Cons:
"It's unacceptable for any eating establishment to open for business in the winter months without a fully functioning heating system."
"Would I go back? With this level of service, No."
"Rude staff and not family friendly."
"Very poor experience sat for 15 minutes - no one came to take an order."
"Service was poor, no service with a smile, there was no common sense customer service."
"Unhelpful and uninterested staff. Called to book table for 10, was told bluntly ‘book online’."
"Service took a long time."
Food Quality
Pros:
"The lunchtime menu is particularly good value!"
"The portions were great value for money and quite big so make sure you leave plenty of room!!"
"Gluten Free option was excellent with gluten free Yorkshire puddings and gravy."
"Lovely vegan mushroom ale pie and spiced aubergine & beetroot burger!"
"Ordered the special Friday Cod and Chips which was superb, fish was a large fillet and cooked beautifully with a great batter."
"The Christmas menu had a nut roast for vegetarians and it was really tasty."
"The food was delicious, with good sized portions."
Cons:
"Very disappointed about the amount of food that was on our plates... the amount of food for our main meal was like having a starter."
"The food didn't live up to the menu expectations."
"Food was ok but my wife's meal was under cooked."
"The food was lacklustre to say the least, and the price ludicrous."
"Really great location and looks really good, however food was a letdown."
"The Caribbean Chicken for it to come out raw still looking for its mother."
"I ordered the lasagne, it was burnt, dry and flavourless."