The Volunteer Reviews Summary

Category: Pub London

Address: 245-247 Baker St, Greater, London NW1 6XE, United Kingdom

Phone: +442074864091

Rating: 4.3
based on 219 reviews.

Service

Pros:

  • "The ambiance is outstanding, and so is the service."
  • "Staff are attentive and nice."
  • "Staff very friendly got water for my doggie, burger was packed in lovely eco-friendly carton box, and bag."
  • "Sot was absolutely amazing! She was so friendly and made my day coming to visit your pub."
  • "The staff do have a cocktail list and there are one or two here that like to experiment."
  • "The bartender was very nice and more than happy to answer questions and give suggestions."
  • "Staff attentive and service was always quick even though it was a full house."

Cons:

  • "Nice place, short brunette forgot about bringing my drinks over, despite me ordering twice over the course of 15 minutes."
  • "The staff didn't seem to care about what they were serving."
  • "The staff behaves like they do you a favour by opening their mouth to speak to you."
  • "This place is so rude and discriminative(Especially the bar guy the one with short hair and full beard)."
  • "Service was prompt but a couple of waiters seemed to be quite lost as they forgot cutlery, then napkins, then brought water bottles without glasses, etc."
  • "Service in the seating section was non-existent."
  • "The staff are pretty poor. Not only are they slow But possibly are not the most well manner."

Food Quality

Pros:

  • "Pie was yummy but it was their triple cooked chips that rocked our world, so much so we went back for seconds."
  • "Food was lovely and priced well for a gastro pub in London."
  • "Had the hand made chicken Kiev with mash and cavolo nero."
  • "The best fish & chips we had on our entire trip."
  • "Best sausage and mash I’ve had in a while, and positively delicious southern fried chicken."
  • "Neither meals disappointed, really tasty food, chips were crispy and fluffy."
  • "The fish and chips were amazing! They serve it with hake and the chips were just right."

Cons:

  • "The triple cooked chips were frozen oven chips, the bloomer was just cheap sliced bread and the cod goujons were barely edible."
  • "The food was so substandard and below average. The cheeseburger was average but the baked camembert, calamari was pretty bad."
  • "Roast wasn't good. Dry tasteless, and over cooked."
  • "The majority of main dishes were lukewarm."
  • "The only thumbs down is the food, last time I went there to eat at lunch, me and my colleagues waited a long time and we ended up all with overcooked burgers."
  • "Terrible sunday roast. Undercooked AND burned potatoes, inedible burned carrots, oily watery gravy, grey cabbage and the cauliflower cheese was raw."
  • "The chips are actually frozen fries, nothing wrong with that but it has an impact on the final dish."

Ambiance and Atmosphere

Pros:

  • "Great pub and a great lively atmosphere with a friendly and welcoming team behind the bar."
  • "Good service and mellow, moody surrounds."
  • "Very corona friendly with a delightful kind and diligent maitre d’ running a very pleasant, very well thought out and very well priced pub."
  • "It's busy enough for great vibes but not so busy that you need to bother booking beforehand."
  • "Nice atmosphere, great bar staff, homemade food and excellent selection of beers."
  • "The overall Atmosphere was very good, the music isn't too loud but still hearable."
  • "The atmosphere is always friendly and welcoming and is a great place for just a quiet drink or to start a big night out."

Cons:

  • "Rather dark on a sunny day."
  • "Well, being greeted by the smell of blocked drains didn't help my hangover!"
  • "It was cool and damp when we slipped into this pub."
  • "It fills up quickly after working hours and it's very noisy so it's not easy to talk to people there."
  • "There’s no table service yet they charge you service charge, tables are dirty."
  • "Dog friendly but grubby and smelt a bit from the toilets."
  • "Disappointing visit after booking a table for 6pm for me and my friend only to arrive on a Wednesday night at a very packed, noisy, blasting music pub, where my reservation was written down as 6.30pm."

Price and Value

Pros:

  • "The selection of beers was great and at a very reasonable price."
  • "All the pints I got were under £5."
  • "Prices just right for the location."
  • "Plenty of seating and the menu is good value for central London."
  • "Value for money usually takes a slight toll on quality but not at the volunteer."
  • "A good range of both cask and keg, also plenty of other things to enjoy."
  • "Overall good atmosphere and cold beer makes it worth a try."

Cons:

  • "Absolutely ludicrous in the 21century not to accept cash."
  • "Bit pricey (eg. £6 plus a pint)."
  • "The drinks seem very expensive to someone who doesn't live or work in London so basically a typical London pub."
  • "Tends to get a bit pricey, probably because of the location."
  • "Overpriced beers which weren't even a pint until I requested a top-up."
  • "Busy pub, but with fantastic staff, a good atmosphere, and good food. The downs are it's expensive."
  • "Couldn't decide whether the menu wording for £6 - £8.50 sandwiches of 'add a soft drink or bottle of water FOR £7.50' or 'a 175ml house wine or pint of Amstel for £9.50' was an error, bad English, or correct!"

Cleanliness and Facilities

Pros:

  • "The toilets are very clean and are clearly marked."
  • "Staff are also consistently sanitising the tables when cleared, and we were provided with sanitiser on the door by the host, a nice touch and warm welcome."
  • "This pub has great charm and personality, also I believe it to be the best COVID safe Pubs in the Baker Street area."
  • "A lovely old style pub close to Baker Street and Regent Park."
  • "Nice atmosphere and clean environment."
  • "Love the location, very convenient and very spacious both inside and outside."
  • "Great venue, great staff who are very welcoming.. COVID safe completely, as we entered was politely asked to sanitise hands and taken to a clean table."

Cons:

  • "Toilets are downstairs and weren't overly clean, with some facilities being out of order on our visit."
  • "Toilets could be much better and need some much-needed TLC."
  • "The minimum I expect in a restaurant is hygiene and waiters who take care of that, but they just found it funny and pet the dog while it lay on the table."
  • "Strong smell of uncleaned spilled beer, but I guess it's just part of the experience."
  • "I came to this pub and it had no wheelchair assistance toilets."
  • "Was absolutely heaving so couldn't find anywhere to sit and the staff clearly didn't want to be there."
  • "While having food, a lady in a table next to mine had her dog constantly on top of the table... what makes me wonder what are the hygiene standards."

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