SHADES ITALIAN HAIRDRESSER W6 Reviews Summary

Hair Coloring

Pros:

• "Their colouring techniques is unique and I’m so impressed with the results."
• "Absolutely transformed my damaged dry hair with a colour, cut and blowdry."
• "Excellent balayage done by Bruna."
• "I'm really happy with my new copper warm colour! Danielle take care of my hair with so much attention."
• "Many thanks to Alessandra and Daniele for fulfilling my dream of getting a beautiful brown balayage!"
• "I’ve had a colour, cut and blowdry by Rossella. I am in love with my hair!"
• "I am super happy with both colour and cut, Alessandra and Ezio did an amazing job."
• "Highly recommend! I saw Annabell today who gave me an amazing balayage."

Cons:

• "Colour was done by the owner, she seemed to be listening to me more but I ended up with something different from what I had asked."
• "The place can do with some improvements and more cleaning."
• "No words for the quality of the services! Bruna is a great professional very kind and always does the best for the experience of the client!"
• "I'm disappointed of the service. Staff really nice, but I’m not happy about treatment at all."
• "I wouldn’t go back. I brought a photo and asked if it was possible to make a color like that in my hair and they replied that they could do the same thing to me: I came out that it was something completely different."

Customer Service

Pros:

• "They were so kind and professional and made me feel so comfortable!"
• "Polite and courteous staff who care about your hair and take pride in their service."
• "The customer service was exceptional from beginning to end."
• "Every single member of staff is so friendly and welcome, it has a lovely atmosphere!"
• "The entire staff was super friendly. I’m definitely going back. I highly recommend this salon."
• "The customer service was brilliant, I felt so welcomed and cared for."
• "From the hairstylist you feel at home. The staff is professional, helpful and super friendly."
• "My fiancé doesn’t have a Google account so she asked me to post a 5*** review. She looks amazing but what’s more amazing is that she is buzzing about the whole experience."

Cons:

• "This hairdressers was chaotic, and not welcoming. I watched someone walk out because they were so upset with their haircut and colour."
• "I am mostly writing this to say thank you to Ana. She has listened to what I wanted and have done exactly what I have asked for."
• "Great hairdresser wonderful service, attentive care... had a blonde balayage and came out great."
• "I have been here 2 times and everytime I was more than happy! Very Italian Style!!"
• "A very unprofessional response to what your job is. Keep painting and do not grab the scissors."