Ankerside Shopping Centre Reviews Summary

Shop Variety

Pros:

• "Good shopping centre, lots of shops, plenty of phone and card shops."
• "Loads of really good shops druckers right in the middle grab a coffee n cake Iceland in there Claire accessories perfume shop carphone warehouse bodyshop pound land Greg's card shop the works vodaphone shop boots three shop EE shop specs avers vision express cex Pandora shop toilets wh Samuel's jewellery shop disability friendly."
• "They have good shops and you can walk through it quickly as it's not too big."
• "Nice shopping centre in a good location."
• "Good shopping centre with plenty of shops."
• "Very popular. Lots of nice shops. Boots, card shops and a couple of places to have a hot drink and sandwich etc."
• "Great shopping centre plenty of variety to cater for all, easy access with disabled access and parking on the shop level."

Cons:

• "Next to no shops."
• "The place looks a little run down and outdated. Typical high street loads of discount stores no higher end stores."
• "I don't dislike ankerside I just feel like it has been given up on as all the important shops are long gone and it is just full of mobile phone shops and other really boring shops and places."
• "Anchor side is a diluted shopping mall with no welcoming features."
• "This place used to be great before they decided to put God knows how many phone shops in yrs ago and then half disappeared."
• "Where did all the shops go. If you want a phone or get your eyes tested this is the place to go. If you want anything else go to the out of town shopping centre."
• "A few big chains are here, but a lot of them have been and gone."

Customer Service

Pros:

• "Everyone is very friendly and helpful. 😄🍰😄🍮😄🍧"
• "Despite the covid restrictions the staff at Ankerside we're wonderful during a recent promotional event."
• "Great place a nice selection of different stalls as well as the shops all friendly staff employed in the shops I use and good security always a nice comfortable shop."
• "Limited number of shops and many have closed over the last few years. Plus points are that is always clean and the staff in all the shops I have visited are very friendly."

Cons:

• "A lot of empty shops no Christmas atmosphere the shop i went in not one sign of Christmas decoration no help from the staff not a pleasant would not go there again."
• "Security guards found to be rude and not approachable."
• "One specific cleaner has a real attitude problem and was extremely rude to my child at soft play..."

Facilities & Maintenance

Pros:

• "Awesome toilet facilities."
• "It's been a while since I last visited Ankerside, due to moving away from the area. But a big thumbs up to the centre toilets....It's not often you find such good clean facilities."
• "Toilets & baby change are always clean."
• "Ladies, gents and children's toilets with baby changing, lifts to multiple floors of multi storey car park. Always clean and tidy."
• "The complex provides great multi storey parking with lift access to some of the most well recognised High Street brand name shops that you'll find anywhere."
• "A bright and clean place to shop."
• "Good clean shopping centre with a good choice in shops convenient to town centre."

Cons:

• "Lift on toilets side of Ankerside currently has no disabled call button in operation so may be difficult for wheelchair users."
• "Unknown why all the stairs and lifts from the car park are taped off. Toilets closed which is very inconvenient!!!"
• "No lifts .no security around. No facilities open."
• "The lifts were out of order & we had to negotiate the stairs with a pushchair, not acceptable."
• "The car park is an absolute eye sore very dirty and damp in desperate need of a make over."
• "Floor can be a bit sloppy if wet - take care if you walk with sticks."
• "Car Park is a nightmare."

Parking

Pros:

• "This is a busy little shopping centre with a buzzy atmosphere, good car parking, well maintained toilets, access to the Castle Grounds, and easy access to the main shopping areas of the town."
• "Parking is cheap we were there for around 3 hours and it was £2 in the multistorey."
• "Parking is safe, cheap and even a great value car valeting service on the ground floor."
• "Parking is easy and convenient for a town centre location so gives easy access to the rest of the town."
• "Parking is easy and free on Sundays."
• "Good for parking & disabled parking."

Cons:

• "The mall was absolutely fine but the car parking don’t park there it’s an absolute joke they make disabled people pay for parking."
• "Not worth paying for parking. The castle looks pretty in the summer."
• "Shame it finds itself competing with ventura park. Tamworth Bourgh Council need to sort out the price of parking. People wont pay £2 when ventura is free."
• "Looks more like a ghost town than a shopping precinct, car parking charges very high too, no free disabled parking either."
• "Wish the parking accepted cards and contactless."
• "Expensive parking considering there's no shops left worth going to."
• "The thorn in one's side is the fact you have to pay for parking."