Address: Lightwood Ln, Sheffield, S21 5RN, United Kingdom
Phone: +441246434800
Rating: 4.6
based on 201 reviews.
Staff
Pros:
"Staff are amazing and work together like clockwork."
"The staff were great, the room was lovely and the food was amazing."
"Staff were quite young, but very obliging."
"The staff welcoming and just the right amount of attentive and the food..... beautifully presented and very tasty."
"All the staff were friendly and helpful."
"The staff were extremely friendly and attentive."
"The staff were friendly competent and helpful, they made us feel nothing was too much trouble."
Cons:
"Service was a little slow."
"As soon as it became clear we weren’t ordering a full meal the staff made us feel like we were an inconvenience."
"The young waitress was eating chips at the bar taking no notice of the people waiting."
"Very rude, arrogant and abusive manageress and the food is priced too high for what you get."
"Staff that served our table, slightly forgetful."
"Really rude lady who was front of house."
"When we complained to the manager she was dismissive."
Food
Pros:
"Good food with produced to a high standard."
"The food was quite simply magnificent."
"The food was excellent as was the service."
"Food was quite pricey but tasty enough, would go again."
"Had a lovely breakfast with the 2 for £10 offer, quality over quantity."
"All the food was cooked to perfection and the meat selection really hit the spot."
"Well cooked imaginative food at reasonable prices."
Cons:
"Can't get over the fact that the pork chop was twenty quid!"
"The fish was cremated even the batter was dark brown and mushy pea’s cold."
"Burnt yorkshires leather like meat and under cooked veg."
"Food quality not good enough for the place, great place and staff. Soggy chips, fish all batter and sparse fish content."
"The portions were a little small."
"Food not even warm, asked for gravy to try to heat it up, gravy came quickly but cold."
"Very disappointed with the meal, wife's pasta sauce was watery, the chips on both my meal and my mother's were soggy."
Rooms
Pros:
"Room was fantastic with everything you could need a spotlessly clean."
"Our room was as good as any 5* hotel room we've been in and cleaned to an inch of it's life."
"Everything in the well equipped room was really clean so a big well done to the housekeeping staff!!"
"The room was beautiful and immaculate."
"Executive room was really nice, looked like it had recently been refitted/decorated, very clean and modern."
"We stayed in the Mason room which was lovely."
"The room itself was lovely."
Cons:
"One draw back is the parking but hey ho it's a little old world village!"
"Ps make sure you only take a small car, think they let the kids paint the parking space lines."
"The only complaint was the bedroom was too hot."
"It was a shame they did not make the bed or clean the room at all and even when we left the dirty towels on the floor, as requested we came back at the end of the day and found them folded back up and put back on the shelf with the dirty marks on."
"I absolutely would not feel comfortable providing my details to this establishment knowing there are people within earshot listening."
"The lack of vegan options on the menu was a slight disappointment."
"The 4* rating for the location is simply that the car park is relatively small and we had to park along a nearby road."
Value
Pros:
"Had a lovely meal here with friends. Been before and was every bit as good as the previous time. Not cheap, but not too pricey either."
"It's not the cheapest place you'll ever go to, but importantly it is value for money."
"Food was fantastic and well presented, the biscoff cheesecake was a taste sensation!"
"This place is a real find. It has a great menu of freshly prepared seasonal food."
"The rooms are beautifully furnished with fittings and details of a very high standard."
"My final bill with accommodation, meals and wine was well worth it."
"A lovely place, very reasonably priced food and drinks, a choice of hand pulled ales."