Grizzlers Reviews Summary

Food Quality

Pros:

• "Best takeout & dine in ever, FRESH HOT FOOD served."
• "Oh the food is so good!"
• "Chicken is fantastic and flavoursome."
• "The burgers here are delicious! The milkshakes are decent too."
• "The burger was very delicious especially the signature burger (Juicy Lucy) it was perfect on the test and aptly named."
• "Great burgers masha'Allah; the best halal ones Leicester."
• "The Naga wings are a must-try - they are incredibly flavourful and actually packed with heat unlike other places that claim to do naga."

Cons:

• "Ordered food from here, it might have been nice if it wasn't all cold!"
• "Mediocre sometimes tasteless food i.e. Overprices."
• "Burgers themselves are quiet good enjoyed them however the chips were dreadful."
• "I had chicken hot rod fiew times not fully cooked especially middle part."
• "The large fries are totally not worth it for £4, milkshake is a no go, both quality or quantity."
• "The wings wasn't that great and a overpriced as it was smothered with too much sauce and it was a bit hard and you can tell its not fresh."
• "Jalapeño bites horrific, burgers like my moms dirt old sock, chicken strips dry as hell."

Service

Pros:

• "Brilliant service too!"
• "Staff are nice, and ask relevant questions when your asking for a recommendation."
• "Overall, a great experience and will be coming here again."
• "Service was good although it took a little long to make the food but we'll worth it because it was cooked properly."
• "The staff are polite & accommodating."
• "Awesome food, excellent customer service!"
• "The service was friendly and welcoming."

Cons:

• "Ordered on uber eats, food took almost 2 hours to arrive."
• "Awful service."
• "Really bad customer service, very rude staff took an hour for us to get our food."
• "He was rude to say the least, and despite us telling him it was our first time there he was acting like we were stupid."
• "Very bad service, don’t answer phone calls, very unreliable."
• "Service could be better and at times staff are rude and confrontational."
• "Service was absolutely terrible."

Value

Pros:

• "Our good was quick delicious and good value."
• "The bug plus is their pricing for the quality, its really affordable and delicious."
• "Great portion size and affordable prices."
• "Price is amazing, you get what you paid for serving portions are good decent size."
• "Adding fries and soda didn't add a ridiculous amount on."
• "The price was good too and affordable."
• "The food was worth every pence ! Enjoyable beyond limits."

Cons:

• "We decided to treat ourselves and order from here delivery came we spent over £50 and they sent us 1 burger and frys."
• "What is all the hype about? 6oz burger, yeah right?! The burger was rubbery, no damn flavour and just cheese dripping out!"
• "4 times now I have not been given my drink! Yes it’s only a drink but STOP robbing ur customers."
• "Paid £7 for soggy and extortionate burger which should not be more than £3."
• "RIP off prices. Buying a burger on it's on is £9 on uber eats and you dont even get a meal."
• "A little over priced in my opinion."
• "Ever since they started doing uber eats it's gone rubbish longer waits for the tables food because uber eats takes priority food is now lower quality."

Ambiance & Facilities

Pros:

• "Been going to this place for its burgers for over 3 years now, and it's grilled wings. Always a enjoyable meal and good atmosphere in the restaurant."
• "Small, friendly and clean place to eat."
• "Seatings is old school style which brings us back few decades back but id believe every gourmet place is like that too which is why they have their own vibe."
• "Friendly staff and nice decor."
• "Nice place, limited seating and very busy."
• "The staff were amazing here, my son's birthday and he choose to go here space inside is limited but we managed to get a table with a bit of swapping and changing."
• "The service was friendly and welcoming."

Cons:

• "No toilet facilities which was a bit tricky with our young kids but for a quick lunch you can work around."
• "You could be forgiven for thinking this is just another takeaway, but the unassuming frontage completely undersells itself!"
• "On top of that they keep saying the card machine is broken😂we know you’re dodging the tax man😂."
• "Lovely menu only thing was unfortunately, with the current situation, by the time the food gets home the buns are soggy with all the sauce!!!"
• "Place is also way too cramped unfortunately,"
• "It's really cramped and smokey as the open grill is next to the seating."
• "Not loads of places to sit down so not the best place to go when it's super busy."