Address: 4 Salt Way, Droitwich, WR9 7DX, United Kingdom
Phone: +441905799266
Rating: 4.3
based on 182 reviews.
Staff and Service
Pros:
"Good environment and lovely staff."
"The young lady who served us was lovely very attentive."
"Two great guys with wonderful customer service, a credit to the pub, went above and beyond to help."
"Staff friendly & very efficient."
"The staff were very friendly and welcoming."
"Staff very efficient and friendly."
"What lovely, friendly, helpful people. Could not have given us a better service in any way."
Cons:
"Staff are all very young and could do with some lessons in hospitality."
"The staff, at least the one that took my money and then served my food, was surely and barely on the right side of rude."
"The blond waitress had no clue about good customer service skills."
"Food was great staff were rude table to small for 6 people even though we booked in advance."
"The place is under staffed and the staff that are there are young indignant and have clearly received no customer service training."
"Staff wasn't very pleasant called in on Sunday lunchtime just for a drink so they said you are illegally parked on our car park."
"Customer service was quite poor, food was priced okay but not good enough quality."
Food Quality
Pros:
"Huge portions of wholesome food, good value."
"The carvery for Sunday lunch was really good value and nice quality food with wide selection."
"The food at this place is exceptional and also value for money."
"Very tasty carvery. Plenty of meat too. Great selection of vegetables."
"Wow we had a carvery meal this evening and let me tell you... as a couple who live on a narrowboat, this was the best and biggest meal we have had in the last year."
"We did have the carvery, which was excellent."
"Carvery is INCREDIBLE especially for the price."
Cons:
"Turkey and beef were very overcooked."
"This was the worst burger I have ever eaten texture like dry cardboard, no flavour associated with any meat content."
"Disappointingly the food we ordered was poor, the batter on the Cod dish was well undercooked."
"The carvery on the other hand was cold.. I had turkey which had weird huge veins in it."
"Food poor and undercooked."
"The roasts were dry and hard as were the enormous parsnips."
"Roast potatoes that are deep fat fryer made are a huge put off, veg was cold and over crunchy."
Location and Ambiance
Pros:
"The location is great, overlooking the Birmingham and Worcester Canal where there is a lot of activity."
"Nice venue, with the canal and narrowboats to view as you Dine."
"Lovely canalside setting, ample parking."
"It's a nice local pub along the canal. Their prices are average. The location is nice, especially if you are seated outside."
"Great view over canal from extension, pleasant walks from pub along canal and around nearby Hanbury Hall estate."