Eagle and Sun Reviews Summary

Category: Restaurant

Address: 4 Salt Way, Droitwich, WR9 7DX, United Kingdom

Phone: +441905799266

Rating: 4.3
based on 182 reviews.

Staff and Service

Pros:

  • "Good environment and lovely staff."
  • "The young lady who served us was lovely very attentive."
  • "Two great guys with wonderful customer service, a credit to the pub, went above and beyond to help."
  • "Staff friendly & very efficient."
  • "The staff were very friendly and welcoming."
  • "Staff very efficient and friendly."
  • "What lovely, friendly, helpful people. Could not have given us a better service in any way."

Cons:

  • "Staff are all very young and could do with some lessons in hospitality."
  • "The staff, at least the one that took my money and then served my food, was surely and barely on the right side of rude."
  • "The blond waitress had no clue about good customer service skills."
  • "Food was great staff were rude table to small for 6 people even though we booked in advance."
  • "The place is under staffed and the staff that are there are young indignant and have clearly received no customer service training."
  • "Staff wasn't very pleasant called in on Sunday lunchtime just for a drink so they said you are illegally parked on our car park."
  • "Customer service was quite poor, food was priced okay but not good enough quality."

Food Quality

Pros:

  • "Huge portions of wholesome food, good value."
  • "The carvery for Sunday lunch was really good value and nice quality food with wide selection."
  • "The food at this place is exceptional and also value for money."
  • "Very tasty carvery. Plenty of meat too. Great selection of vegetables."
  • "Wow we had a carvery meal this evening and let me tell you... as a couple who live on a narrowboat, this was the best and biggest meal we have had in the last year."
  • "We did have the carvery, which was excellent."
  • "Carvery is INCREDIBLE especially for the price."

Cons:

  • "Turkey and beef were very overcooked."
  • "This was the worst burger I have ever eaten texture like dry cardboard, no flavour associated with any meat content."
  • "Disappointingly the food we ordered was poor, the batter on the Cod dish was well undercooked."
  • "The carvery on the other hand was cold.. I had turkey which had weird huge veins in it."
  • "Food poor and undercooked."
  • "The roasts were dry and hard as were the enormous parsnips."
  • "Roast potatoes that are deep fat fryer made are a huge put off, veg was cold and over crunchy."

Location and Ambiance

Pros:

  • "The location is great, overlooking the Birmingham and Worcester Canal where there is a lot of activity."
  • "Nice venue, with the canal and narrowboats to view as you Dine."
  • "Lovely canalside setting, ample parking."
  • "It's a nice local pub along the canal. Their prices are average. The location is nice, especially if you are seated outside."
  • "Great view over canal from extension, pleasant walks from pub along canal and around nearby Hanbury Hall estate."
  • "Lovely moorings outside the pub."
  • "A beautiful location and pub."

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