Umi Reviews Summary

Food Quality

Pros:

• "The assorted sashimi is wonderful - very fresh and delicious!"
• "The Tuna tataki is a must try perfectly cooked in a light dressing."
• "The salmon carpaccio in ponzu sauce is so fresh."
• "Absolutely incredible Japanese food with friendly service."
• "The food was amazing especially the Futo Maki and mixed seafood yaki udon."
• "The food is not authentic at all which is not surprise as neither the owner or chef is Japanese."
• "The food is outstanding – very fresh, incredibly tasty and with a wide variety of Japanese dishes to choose from."
• "The food was delicious, they happily catered for my current tricky dietary requirements."

Cons:

• "The sushi rice I got was a big dry and the miso black cod was just a few minutes overcooked."
• "The fish on the sushi is so thin you may well just eat plain rice."
• "Food is unremarkable, can't justify this extremely high rating and price."
• "The chicken still carried some sort of stinky taste when I chewed it."
• "Rice is extremely soggy, overall not fresh and overpriced."
• "The tempura shrimp inside the dragon roll was cold."
• "Sushi and sashimi were fresh (tuna belly and mackerel not as good as rest but understandable as it’s a budget Japanese)."
• "Nothing could describe how good the food in this place is. It is the kind of place which looks a bit clunky and the menu is not inviting."

Service

Pros:

• "Service was friendly and the food came quickly."
• "The service is very good, food comes out fast and fresh."
• "Very friendly environment, the boss man is very welcoming person."
• "The service is unmatched. The guy who owns/operates this place sets it incredibly high."
• "The staff were friendly, attentive and brought soup and sea bass, compliments of the chef."
• "The waiter (sorry not sure of name) is excellent - he gives you an explanation of each dish when it reaches the table."
• "The staff were extremely nice and accommodating."
• "Staff and the owner are welcoming and friendly and are both attentive but not in your face."

Cons:

• "We dined there a few times but unfortunately their service level declines each time and I don’t think I want to go back anymore."
• "The optional service charge wasn’t optional, cheeky."
• "Waiter brought the wrong dish for us and insisted it is what we ordered until manager intervened."
• "Service was very slow."
• "The service is very slow."
• "Nice food but very slow service."
• "I have absolutely no idea how this restaurant get the overall 4.9 star."
• "The service is very good, food comes out fast and fresh."