The Boars Head Reviews Summary

Food Quality

Pros:

• "Food is absolutely amazing! Very reasonably priced and the portions are extremely generous."
• "The food was amazing, and all the locals were really friendly."
• "The food is well prepared and tastes great - obviously freshly prepared and cooked."
• "all had excellent food"
• "Absolutely superb. I could tell our meals were created from fresh produce and cooked fresh to order."
• "Food was great quality and great portions."
• "The food was gorgeous. My better half ordered the mackerel for starters of the specials menu and I had the duck spring rolls. They tasted sublime."

Cons:

• "I also found the menu quite limited."
• "Tasteless food, shocking amount of veg for 4 people, no more than a teaspoon of peas each"
• "Had curry that was quite nice my wife had lasagne it was extremely poor no meat no sauce not much cheese just lasagne sheets."
• "The starters we had was the soup of the day, it was inedible."
• "Three of us tried the lasagne which was £13 each, but there was hardly any meat or tomato-based sauce and was mainly cheese."
• "The majority of us also had the beef and although the potion was a good size the actual meat was very tough and grisly and difficult to cut with a normal knife."
• "Really disappointing food. I ordered the fish and chips and most of the batter was so hard it was inedible."

Customer Service

Pros:

• "Lovely pub and friendly staff"
• "Staff friendly, food excellent and generous."
• "excellent customer service"
• "The staff were wonderful and couldn't have done more to help us enjoy and celebrate."
• "The staff were so friendly and welcoming, the atmosphere was just as warm and welcoming."
• "The staff are also awesome - very friendly and looked after our party of five very well."
• "Staff were busy but still remained extremely polite and helpful."

Cons:

• "Unfortunately the customer service is shocking."
• "Waited at the bar for 10 mins to be ignored by all the passing staff"
• "Waiting 50 minutes for a starter is not acceptable and no apology."
• "worst customer service in the county don't bother wasting your time as they could not care less"
• "when my mum spoke to the manager she had a very 'can't be arsed' attitude"
• "the bar manager, who was very rude"
• "staff was very rude"

Atmosphere

Pros:

• "The atmosphere was very pleasant and the staff were very friendly."
• "There is a lovely relaxed atmosphere in there."
• "Nice place and atmosphere."
• "The atmosphere was just as warm and welcoming."
• "Very nice atmosphere."
• "The decor and ambiance was also very welcoming, and the staff were very pleasant, very attentive and very courteous."
• "great ambience"

Cons:

• "It wasn't very busy so no excuse really."
• "Another issue, a personal preference concerned the background music. It was VERY bass heavy and the sound was booming."
• "it is lacking charisma"
• "Food was amazing, however we were put in the bar area it was loud, noisy people stood at the bar swearing."
• "Also this pub is more of a restaurant than a traditional pub as we had booked a taxi at 11pm but at 10.30pm we were asked if we wanted anymore drinks because they were cashing up the bar."
• "Worst part for us was the service I'm afraid, topped off by a particularly rude exchange."
• "the lady was very rude about it so we would never go there again"

Value for Money

Pros:

• "Very Well Priced."
• "Good size portions and good value for money."
• "Big portion sizes, reasonably priced."
• "Such good value for money."
• "The menu is very appealing and well priced for the quality."
• "The roast was great with a wide range of fresh vegetables and good size portions."
• "Lovely pub and dog friendly."