Buffet Island Reviews Summary

Food Quality

Pros:

• "The food was of quite good quality all be it the seaweed was very oily."
• "Been to this place more time then I can remember and have to say the food is always fresh and amazing."
• "The food here is great and lots of different items to pick and choose from."
• "Food was great! Really loved prawns and salt and pepper chips!"
• "The food that was out was delicious and there was a great selection for a vegetarian."
• "Really excellent Chinese food. Buffet Chinese can be a bit cheap on the flavour side and choice, but this place had everything you could think of."
• "The food was absolutely beautiful, considering it was a buffet."

Cons:

• "Puddings were poor nothing left by the time we went up for them."
• "Good food during the week for lunch, visited this Sunday food was less than average for money."
• "Only criticisms are that they had a sushi section so I ate a bit of salmon and it was awful."
• "Dry awful tasting meat, bland and tasteless."
• "Food also very over cooked or dried out due to excessive amount of heat and the food area was constantly in need of cleaning."
• "Some dishes were cold for example the chips were soggy the beef and chicken curry were cold and rice was crunchy."
• "The food was not nice."

Service

Pros:

• "First time to buffet island. Amazing level of service from waiters."
• "The staff were so on the ball, smiley and polite."
• "The staff are always friendly and helpful."
• "Staff where wonderful full of smile, gracious, helpful."
• "The staff are great and always pleasant and go out of their way to make sure the customer is looked after."
• "Staff were very helpful and attentive."
• "The staff work really hard in here, the tables are always cleaned, everything is very methodical which is nice."

Cons:

• "Reluctant to visit again."
• "Very rude to us as we asked for a table for 4 and they snapped back at us."
• "Some staff were quite miserable, looked like they didn't want to be there."
• "The only issue was the two waitresses who stood 1m from me and my gf table starting at us and chatting away… it made us feel uncomfortable."
• "The staff kept coming up to the lead booker... hurrying us along."
• "The waitress and waiter cleared the tables quickly and politely but the floor manager requires lessons in customer service."
• "The staff were atrocious."

Atmosphere

Pros:

• "The place looked nice (good temperature as well but oddly hot right in front of the door)."
• "Feel good and chilled out eating environment."
• "The environment is very nice - it feels clean, comfortable."
• "It's great for groups as it makes dining a fun, chatty experience."
• "The environment is very nice - it feels clean, comfortable."
• "The place itself looks fantastic and has a beautiful ambience."
• "Very noisy when we first arrived but soon calmed down lovely to family being able to meet properly."

Cons:

• "Place was cold and as not many people they ..so quiet with staff standing round and clean up ready to go home."
• "But the atmosphere was terrible, there was a very large table beside us and they were just plain rude."
• "It is a soulless place, my currently being decorated dump of a kitchen feels like the Ritz in comparison."
• "Was so cold in there, so wrap up warm if you plan on visiting."
• "The environment was so appalling that the food could be great but at this point we already made our mind up."
• "Atmosphere not the best and don't come here on your own or in cold weather as the place is always freezing."
• "We found the ambience quite loud, which made chatting with our fellow diners a little difficult."

Value

Pros:

• "Great choice of food, drink and dessert at a low price."
• "Reasonably priced."
• "The prices are very reasonable too."
• "Pricing is very reasonable."
• "It's £11 for all you can eat so you get what you pay for."
• "£15.99 for all you can eat buffet including desert options is not bad in my opinion."
• "Amazing value for your money."

Cons:

• "Bit peeved that we had to pay adult price for our 10year old!!!"
• "Food was lovely…no way do you eat £18.99 worth of food, bit pricey."
• "Quite big inside bit pricey £60 for 2 ppl £5 a pint ended up spending £90 in all for a night out is steep but food was brilliant and deserts couldn't move afterwards."
• "It was not cheap either."
• "My 10 year old was charged an adult price of £20!"
• "So expensive too especially for people with children as anyone over 9 years is an adult which is ridiculous."
• "Way to over priced with poor choice of food."