Deep Blue Fish & Chips Reviews Summary

Food Quality

Pros:

• "The best fish and chips around, and we’ve been around."
• "Spot on as always. Fish White and lovely light batter."
• "The fish was moist with a real crispy batter."
• "Both the haddock and cod (and whitebait starters) are terrific."
• "The fish was fresh and delicious."
• "Fish was excellent, batter crisp."
• "Fish was fresh and moist with lovely crunchy batter."

Cons:

• "£23 for 2 pieces of cod, 1 chips, 2 onions & 2 cans of coke. Certainly was not value for money, cod dry & batter dark & crispy."
• "The fish overcooked and batter dark brown and the quality of the fish was so poor."
• "The fish was chewy and chips were rock hard no potato inside."
• "Too much thick batter and hardly any fish inside."
• "Chips were awful, looked old, reheated, soggy shriveled."
• "The middle of my haddock was missing and I assume they've cut the bones out instead on boning the fillet."
• "The fish and chips was the worst I have ever seen."

Service

Pros:

• "Laura and the team were great, treated us really well, catered to our large group perfectly and made us feel very welcome."
• "Good service."
• "Phil, the manager, couldn't have been more helpful as I am in a wheelchair and needed help being seated."
• "The staff are always polite and ready to please."
• "The staff were friendly, approachable and very hospitable."
• "Warm and welcoming staff especially Nicky!"
• "Our waitress on this occasion was Sue she was extremely friendly and ensured that our order was taken speedly and made sure we had everything we needed, the meal was hot and tasty."

Cons:

• "Unusually poor service. Waited 10 mins in takeaway and no one came to look."
• "Certainly gone down hill, poor quality."
• "Been here before was good but today was terrible the staff just ignored us kept us waiting."
• "Last time I went in to eat was hurried along by the women working as she stated she wanted to shut up shop and go home."
• "The manager didn't even defend the employee, instead she embarrassed them further."
• "Staff always seem nice enough but again this last visit maybe they were tired after busy shift but weren't bothered."
• "The women was extremely rude! I've never had 'customer service' like it!"

Value for Money

Pros:

• "We decided to try a sit in meal at Mother Kellys, Portsmouth, the fish and chips very nice, we paid just over £34 for 3 meals and a soft drink each."
• "Had the sailors supper deal - good value, cooked beautifully."
• "Pricing is reasonable, and specials such as 'Two Meals For A Tenner' and 'Pensioner's Special' help a little go a long way."
• "The food was excellent, great size portions at a reasonable price and excellent customer service."
• "The portion sizes are incredible value for money."
• "Fabulous food, all freshly cooked so crispy batter and fluffy chips."
• "I rarely award 5 stars but this is probably the best fried fish & chip restaurant in S. Hants, delicious food with chips to die for. Also serve other food, wine and local ales, friendly staff and competitive prices."

Cons:

• "Certainly gone down hill, poor quality."
• "Food was average as rushed and overpriced."
• "Disgraceful when you're paying £11 a head plus drinks which are £2 per can!"
• "Moderately pricey but you are paying for quality."
• "Extremely overpriced for what you get."
• "The cost very expensive, compared to other fish and chips shops in the area."
• "Seriously over priced and food was of a poor standard which absolutely didn't warrant the cost."

Atmosphere

Pros:

• "Lovely traditional seafood licenced diner. Very friendly table service and also serve burgers too for non Pescitarians 😊😊😎😍"
• "A fantastic family meal out. The waitresses, who had obviously had a very busy day couldn’t have been more welcoming and friendly."
• "Such a relaxing atmosphere ❤️such a treat."
• "The atmosphere was lovely, and Charlie and Laura were so accommodating."
• "Quiet, clean, relaxing atmosphere."
• "Overall the atmosphere of the restaurant was lovely."
• "Great fish and chips restaurant. Stuff is friendly and attentive."

Cons:

• "This place was far too hot and uncomfortable for a day like today."
• "Heat was on in the dining area even though it was a warm day."
• "It was a cross between telephone hanging on music and womb music Perhaps they should have played underwater sounds as its now 'Deep Blue with a few bubbles for authenticity! Bring back the old music, this didn't aid digestion."
• "Rats are running around in the trash can in the parking lot."
• "I have never been to such a slow and unfriendly place."
• "If you want disappointment definitely your perfect restaurant."
• "Absolute disgrace! We ordered takeaway but due to the wait and heat we decided to eat in, we sat down and were told we can't eat in."