Happy Lamb Hot Pot Birmingham Reviews Summary

Menu Changes and Variety

Pros:

• "They have installed fridges by the front where customers can grab whatever they want for all you can eat hot pot."
• "They also have fruits and dessert selection and starters now."
• "Fantastic for a shared lunch, £20 for all you can eat is a great price for the quality you get."
• "The menu tells you how long to cook each item for in the broth and the flavors were amazing!"

Cons:

• "The quality of the meat cuts are different from before and only a few options."
• "However, the sauce bar, snacks, and drinks were included in the buffet price."
• "Not too much for meat selections."

Service and Staff Attitude

Pros:

• "The young girl who served us was so lovely and attentive."
• "Staff were friendly and took care of us."
• "The table service was quick and professional."
• "We got a few off looks but...the young man who taught us about the history of hot pot, thank you for your kindness."

Cons:

• "The service wasn't up to par with the hotpot restaurant around the corner."
• "Service isn't the best, staff seem overworked and not at all friendly."
• "Jack is good...but the best is Edu; hard-working and the absolute best."
• "However, presentation was lovely and the flavor of the food itself was very nice."

Ambiance and Environment

Pros:

• "Restaurant is conveniently located right in China Town Birmingham, and is well decorated."
• "Nice decor and table arrangements inside."
• "The restaurant environment was lovely."
• "The ambiance is cozy, making it the perfect place to gather with friends or family."

Cons:

• "Be aware don't sit on F1 seat as this is next to the backend of refrigerators, extensive hot gas was blowing under table."
• "They only favour Chinese customers and treat others so bad."
• "The staff is very rude and inpatient."
• "Service staff is not good. Food was slow to arrive, then chased customers away from ordering more."

Food Quality and Taste

Pros:

• "The soup were good as usual and we also ordered their lamb sticks on the side which we always enjoyed."
• "The broth was tasty and flavorful as always."
• "The best hotpot experience I have had in the UK to date."
• "The food was amazing but the experience was awkward...We were celebrating a friend's birthday and hid a cake in advance."

Cons:

• "The quality of the meat and broth are authentic and out of this world. Service was great."
• "Delicious soup base and lamb. And the other ingredients were also scrumptious."
• "Quality of the meat and broth are authentic and out of this world."
• "The food is great, high quality seafood and meat, and overall delicious."

Value for Money

Pros:

• "For an 1hr 30 mins all you can eat, this place is the place to be. At around £26 per head."
• "All the food was lovely (especially the chef-selected lamb) and as it was all you can eat, it was great value for money."
• "Every time I came here I paid 30£ ++ but this time it was only 20£."
• "The only thing I will point out is there is no table service as it is a buffet style."

Cons:

• "The price is probably too high for this type of buffet."
• "Service could be better."
• "The menu isn't a wide range and they specialize in lamb (hence the name)."
• "Nothing much to say really. Extremely good value and taste. Please come."