Address: Festival House The, Promenade, Blackpool FY1 1AP, United Kingdom
Phone: +441253749899
Rating: 4.3
based on 353 reviews.
Food Quality
Pros:
"Absolutely superb 👌, the fish and chips were out of this world."
"The food was excellently presented and had lots of flavour."
"Scallops gorgeous. Fillet steak tasty."
"The calamari was excellent; our mains were good with fried fish notable for its portion size."
"The burgers were delightful."
"The food is always very good and of good quality."
"Excellent food everything was cooked to perfection."
Cons:
"The fish was way over cooked and the batter was too crisp."
"The actual patty lacked flavour and needed more salt."
"The food however, is disgusting, three of us went, two had flat bread, What was it? You can't cut it, it was like deep fried biscuit, with a weird flavour."
"The food was a let down though."
"Avoid Sea food if don't want to get sick."
"Even my miss cider was off."
"I paid £16.50 for a burger that was dry, salty and certainly overcooked!!"
Service
Pros:
"Food and drink excellent, service exemplary and ambience superb."
"The staff were very attentive and friendly."
"Absolutely incredible food and service."
"Our server was attentive and made sure we were always seen to with a smile."
"The staff are so lovely."
"Very friendly, attentive staff."
"The staff were efficient, friendly and helpful with advice around an allergy."
Cons:
"Also waiters/waitresses bit unskilled (but friendly enough), serving wrong orders happened multiple times to our and adjust tables!"
"The Waitress was really rude also, addressing me while not even acknowledging my partner and baby who was sitting at the table with me."
"After being sat down 20 minutes late at a table not ready for us we were left for at least 10 minutes."
"Receptionist was very abrupt."
"Strange service from an overly familiar waiter with filthy fingernails."
"The waitress came up to me 5 minutes before the time was up to remind me our time was running out fairly soon."
"Service was a nightmare from start to finish, drinks were wrong, food was wrong, chips had hair in them and staff had little to no training."
Ambience & Location
Pros:
"The location is great, right on the beach with stunning views."
"The ambience, is amazing."
"Great views out to sea."
"The whole building has been recently renovated during the Pandemic and is lovely and modern but very relaxing too."
"The ambience and location is fantastic perfectly positioned overlooking the Beach and pier."
"Great to sit outside in the sunshine, as it's literally on the sea front with amazing views."
"The restaurant with sea view was amazing and lovely."
Cons:
"We were told when we were seated that the table was reserved for 1 hour, 15 minutes! Standard restaurants give you at least 2 hours."
"The toilet sizes a joke... I can't even put one hand palm in there."
"The table feels too small and cramped for more than 4."
"The only downside was live music started and it was loud."
"Sadly we were sat quite near to a very loud wedding party and had to shout to each other."
"The music is that loud it ruins the atmosphere as you can't hear any conversations."
"The music level was then INCREASED to the point we overheard fellow diners complain."
Value
Pros:
"Pricing of alcohol and cocktails just right."
"Food was very nice at a very reasonable price."
"Well priced food and drink."
"Food was excellent and very well priced."
"The value and pricing is very worthwhile in my view... so very good for high quality food."
"Nicely made pizzas with unusual toppings are great for a light lunch."
"All topped off with amazing fish and chips."
Cons:
"The cocktails were tasty but slightly pricey."
"On the expensive side but taking into consideration we could not fault the place one single ickkle bit at all."
"Wine is pricey!"
"Little bit pricey for the drinks."
"4 pound for a small hot chocolate is a bit steep."
"Cost £62 for 2 to have 4 starters, 1 prosecco, coke and water. It's £££."
"Prices are quite expensive but is to be expected and you don't mind with the quality of the drinks and the location being so beautiful."