"Me and my mates came here few days ago so glad we did the food was delicious so clean and fresh."
"They Recently refurbished the restaurant and it looks absolutely fantastic."
"me and my family have been going to this restaurant since it’s been opened beautiful food nice and clean very polite staff beautiful atmosphere will recommend this place to everyone nice family restaurant."
"The restaurant is large, spacious and clean."
Cons:
"Washrooms were disgusting."
"Customer service was poor, food wasn't nice at all and place was extremely dirty."
"Filthy and disgusting place me and Mrs literally sat down I used the loo seen how filthy it is and we left."
Service
Pros:
"Staff are incredible, very helpful."
"Very friendly staff who make u feel welcomed and comfortable especially SHOHAIB his a top lad such an friendly individual the highlight of the restaurant."
"Service was spot on. Nice clean, spacious place to visit."
"Showaib the waiter was really good he gave us great service very polite and very professional young man great asset to the company."
"Big respect to Hamza who looked after us with an amazing personality and lit up the restaurant with his welcoming personality by far the hardest worker there."
"Excellent service here at Nafees Restaurant very friendly and respectful, the food is delicious one of the best curries i've had thanks to Chef Rizwan!!!!!"
"The service provided was absolutely outstanding."
Cons:
"But the waiters are awful..... what is the point if you can't enjoy your meal."
"The service was really bad as they had only 2 waiters in the whole of the restaurant and food took ages."
"Worker will never listen to your properly...... Services standard is astonishingly poor. ... Rude waiters and pathetically ill mannered management......."
"The service was very poor. All of the waiters were stood in one corner, no one actually paid any attention to the customers."
"The waiters are not friendly at all and it seems like they have been forced to work there."
"Service was abit all over the place they were very busy would suggest ring and book to be honest."
"New Management Young/Inexperience hospitality team Staff busy chatting with each other at reception Communication gap b/w front&kitchen staff thus Roti/Naan bread cold."
Food Quality
Pros:
"Absolutely amazing. Nothing like before, food on point."
"Fantastic food really enjoyed it with the family, we had the Tawa mix it was perfect."
"Food was of high quality and full of flavourful."
"Great food. Highly recommend the .5kg or 1 kg lamb karahi, has a great taste."
"The food and service was amazing! Everything was perfect."
"Real authentic Pakistani cuisine, the food was mouth watering, served hot, fresh and most important, it was authentic."
"The food is great, extremely tasty, the mix grill is the best in town."
Cons:
"The food was absolutely atrocious."
"The tawa overall was very disappointing, lacked taste and flavour. Lamb chops were dry and chewy, Chicken wings were bland, and it was NOT cod fish."
"Mix grill was average and the curry cooked canteen style like Roti junction."
"Lamb tikka pieces were too small and less in portion to the chicken tikka."
"Chicken wings were too small and the meat was hard."
"No one barely ate anything because of how bland and tasteless the food was."
"Food was undercooked plates had stains on them."
Payment Options
Pros:
"Card payment is accepted here, which is a bonus, so thumbs up for that!"
Cons:
"Just remember that they dont take card here. So make sure you have cash with you."
"It's a shame they only accept cash. Otherwise, 5 stars all round."
"Would not recommend and its cash only as card machine isn't working apparently."
Ambiance
Pros:
"So calm and relaxing the music, the lighting, the general atmosphere was brilliant."
"Atmosphere was good nonetheless."
"The atmosphere was good. it's a very family-friendly place."
"me and my family have been going to this restaurant since it’s been opened beautiful food nice and clean very polite staff beautiful atmosphere will recommend this place to everyone nice family restaurant."
"Been a customer of this restaurant from day one, A visit to Birmingham is incomplete if I don't visit Nafees Restaurant great food and atmosphere."
"Lovely restaurant with a good family atmosphere."
"This is best place to take yur loved ones as their food and service is excellent..we just enjoy their food and hospitality on every visit."
Cons:
"Very noisy and stuffy. No ventilation."
"The whole place had clouds of smoke from the hot iron dish that the food is served."