The Lock Inn and Old Smithy Tearoom Reviews Summary

Category: Pub Kidderminster

Address: Lock Inn, Wolverley Rd, Wolverley, Kidderminster DY10 3RN, United Kingdom

Phone: +441562850581

Rating: 4.3
based on 168 reviews.

Location

Pros:

  • "Nice location next to the canal."
  • "Great friendly pub. Dropped in for a drink on the way back from Merry Hill."
  • "Lovely pub with added interest of watching the barges go through the lock."
  • "A very pretty pub even though it's right on a busy main road from Wolverley village which crosses the canal with Wolverley Bridge."
  • "The location is great too with lovely walks along the canal right outside."
  • "It's a very picturesque pub settled right on the canal."
  • "Lovely scenic position."

Cons:

  • "Can get very busy at times so you may not always be guaranteed a seat outside."
  • "Very overcrowded as the building is quite small... I ordered a steak rare which was very chewy and fatty."
  • "Outside area doesn't look like it has seen a brush for a good while."
  • "There was no atmosphere or music playing the portions were so small a small child would still be hungry."

Service

Pros:

  • "The staff are very friendly."
  • "The staff were very friendly and helpful."
  • "Staff are always welcoming and friendly."
  • "Staff are always helpful and hard working."
  • "Very pleasant service with a smile."
  • "The staff were incredibly lovely and helpful."
  • "Staff and fellow campers were very friendly and helpful."

Cons:

  • "Service was average and the food order that they brought out was wrong."
  • "Received shocking service and attitude... decided against eating upon this shocking lack of service."
  • "One waitress that was quite rude and unhelpful."
  • "Miserable staff, guy serving unhappy about serving hot drinks and saying so in front of customers."
  • "Staff whilst pleasant, were slow to attend and serve."
  • "Nice food, let down by poor service. Staff were untidy and inattentive."
  • "Visited today with my family and received shocking service and attitude from a 50+ blonde woman in the bar area who could have been the landlady snarled and snapped at upon requests for dog water and our order for drinks."

Food

Pros:

  • "Packed most weekends and bank holidays great pub foods up to a great standard."
  • "Good food with lots of burger options."
  • "The food is fantastic, even my fussy kids are everything!"
  • "The food menu is reasonably priced and varied, the food I had was excellent."
  • "Food is bang on."
  • "Great beer, great food, great staff."
  • "The food and drink was very good – I didn’t have to wait long for my meal as it wasn’t too busy."

Cons:

  • "Do not tell you the no pork pie for your meal. Replace it with gamon."
  • "Went to the lock today for a meal... I had gammon and it was pathetic. Not even a kids portion."
  • "Sunday lunch today very disappointed.vegetables not cooked enough.not good value at all."
  • "Chips were not cooked and the chicken and mushroom pie was average at best."
  • "The Steak and Ale pie was a runny stew in a dish with a puff pastry on top but the worse part was the chips which appeared to be potatoes cooked (not fried) in warm oil as they were a soggy mush! and inedible."
  • "The fish and chips was poor, anaemic soggy batter and undercooked 'wet' chips."
  • "Really poor service and food poor standard, greasy and burgers dry and over cooked or kept warm."

Atmosphere

Pros:

  • "Well had our 5th anniversary Valentine meal together and it's was wonderful at the lock inn excellent food great atmosphere."
  • "What can I say about this place..Lovely location, atmosphere, staff, food and drink."
  • "The whole feeling was homely and enjoyable."
  • "The dining room was comfortable with good views and pleasant staff."
  • "Our second time, great value, good food & excellent service."
  • "The service is excellent."
  • "Really impressed with the friendly welcome and fresh home cooked food."

Cons:

  • "Received shocking service and attitude... decided against eating upon this shocking lack of service."
  • "This weekend I have witnessed angry customers wanting their money back, waiting times of over two hours."
  • "They didn't have any changing facilities for children so had to change our child in the car park."
  • "Sadly this place has gone rapidly downhill."
  • "Drinks a bit over priced I paid £8.50 for 2 drinks."
  • "Local regulars and their dogs! on a weekday afternoon. Nice fire, but not comfortable."
  • "Complained but no one cares. Its just drinks from now on."

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