Park Gate Inn Reviews Summary

Food Quality

Pros:

• "Ribs are amazing, very tender and you can just pull the meat off the bones."
• "The meals are a good size and great value and served piping hot and very quickly."
• "Food was served in good time. Good portions, was tasty and nice and hot."
• "The meal was hot and well presented."
• "Meal was freshly cooked, tasty and well presented."
• "Both were beautifully cooked and were delicious."
• "We had a delicious two for one price meal, beautifully cooked and presented by delightful staff."

Cons:

• "The pastry on both pies were soggy."
• "The prawn cocktail was very poor. Poorly presented in small enamel dish and small portion."
• "Father's day meal ruined by a steak which was just full of fat and bland gravy on a sausage and mash."
• "The roast dinner was dry and the beef was old."
• "The food quality was poor, burgers from the same chain of pubs, the Sun at Romsley were of a different quality altogether."
• "The food doesn't seem it's cooked with any care for quality, it seems thrown in a fryer out of the freezer."
• "The food was terrible! The beef and chicken was extremely overcooked and just loop warm the gravy was like water, there wasn't a lot of food for the money and the service was extremely poor!"

Service

Pros:

• "From the moment we arrived at the Park Gate the service was excellent."
• "All staff were friendly and helpful."
• "Service staff were polite and acted in a professional manner, service was prompt."
• "Staff were excellent, food portions not very big tbh...was a 2 for 1 deal but they are same menu as other local pubs with less on the plate - however as above staff were really helpful..."
• "The waiting staff were all friendly and helpful."
• "Staff were friendly especially who I think was the manager who went out of her way to be helpful."
• "Staff are friendly, helpful and go above and beyond to meet everyone’s needs."

Cons:

• "Waited 25 minute for drinks to come."
• "The lack of service provided during our visits was simply unacceptable."
• "Staff looked harassed and it took a while for waitress to take our order."
• "Poor service. Drinks server on a filthy tray with food stuck to the bottom of the glasses."
• "Inattentive service at bar."
• "Awful service. The waitresses don't seem to want to talk to you unless you usher them."
• "Service extremely slow."

Atmosphere & Decor

Pros:

• "There was a friendly feeling throughout the pub."
• "Loved the Christmas decor!!"
• "Nice atmosphere. Good menu."
• "The atmosphere was great & the staff were amazing."
• "Lovely atmosphere. Great customer service. Very clean."
• "Overall a great experience and atmosphere!"
• "Lovely place with a great atmosphere."

Cons:

• "Play area was cordoned off but children were still playing on it."
• "Outside lawn area with picnic tables could do with an overhaul in places, very bare grass with dry soil and uneven so not pleasant sitting in some places."
• "Too cramped where we were seated and staff were too rushed."
• "This used to be such a lovely place, however, it has become a bit tired."
• "The whole pub could do with a refurbishment including the toilets."
• "The garden area is looking very worn and shabby now."
• "Decor needs a facelift."

Value

Pros:

• "All main meals are 2 for 1 and although they are far more expensive than normal pub meals."
• "They had an offer on where kids eat for £1 with adults purchasing a main."
• "If you sign up to their mailing list you get 30% off main meals which reduced our bill nicely."
• "The 2 for 1 was a nice bonus."
• "2 for 1 on food which is OK, good selection, not Michelin star, but for the price you can't complain and the drinks are reasonably priced."
• "Cheap and cheerful, very busy but served quite quickly, food tasted good."
• "My family of 6 ate last night for £35 with their 2 for 1 offer as well as a 40 percent off voucher that I was emailed about."