"Nicole was very efficient, chatty and plenty of smiles."
"Excellent service."
"The staff are always pleasant, approachable and friendly."
Cons:
"the only thing I didn't like was how the manager spoke to his female staff- just a little rude."
"First waitress was a little miserable."
"Service wasn’t the best."
"But then after 9pm was almost like the staff clocked off."
"One of the waitresses who served us was very sour faced and definitely didn't like children!"
"Service was friendly but a little slow when we were there."
"The customer service we received from the manager Mark was absolutely disgusting."
Food Quality
Pros:
"The food was lovely, from starter to dessert."
"There is also a good selection of locally brewed ales, and the locally brewed lager is lovely."
"Food was delicious but far to much.....think that's why they justify the prices."
"The food was outstanding and plenty of it at a very high standard."
"Best steak I've ever had in the uk."
"Food was excellent. Tasty and beautifully presented."
"The food was absolutely delicious! Fresh and cooked to perfection."
Cons:
"Steak was very bland chewy and not cooked how i asked."
"Awful hostile environment and terrible food."
"good steaks but a chicken and bacon salad has no tomatoes and had orange slices strawberries passion fruit in fact other than the heap of spinach their was far more fruit than ordinary salad."
"The Stilton and bacon chicken skewers were pretty dreadful- the chicken itself had no colour so they'd not seen a grill and there was white residue on the bottom suggesting they'd been cooked in their own fat."
"Medium fillet steak was over cooked and very dry."
"The food was presented lovely but sadly was abit overcooked and the bun the burger came on had dried out too."
"The food let's just start with the main thing the chips were awful dry overdone overcooked crispy fleshless offerings."
Ambiance & Decor
Pros:
"Beautiful decor."
"The building is well presented."
"The decor is really nice and they've done a great job with the social distancing measures."
"Interior design is classy, with some lovely big booths, a conservatory dining area and bar tables for something less formal."
"Comfortable modern surroundings."
"Lovely layout and atmosphere."
"The decor is beautiful definitely worth a visit and we will visit again."
Cons:
"When busy you will need to park in the lane outside."
"It's not the biggest place and the car park is only small."
"Parking is quite limited when it's busy, there is some roadside parking on the lane but just the one disabled spot."
"The place needs a upgrade in terms of decor and cleanliness."
"May want to consider upgrading the cutlery as they are Greene King type."
"Car park is quite small, some people parked onto the road as it is so popular for a Sunday evening."
"It had quite a uncomfortable, unwelcoming air to it."
Value & Pricing
Pros:
"Great menu choice and great range of drinks too."
"Menu is awesome, such a huge variety, freshly prepared and reasonably priced."
"For the price it is the best pub I know of."
"Fabulous food very large portions so excellent value for money."
"Really good value food."
"Food was served hot and tasted amazing and also very reasonably priced."
"The food is delicious and the portion sizes are great."
Cons:
"Awful awful awful. Meal booked for a birthday meal well in advanced. To receive a call 45mins before to say they couldn't fit us all in and wouldn't even try to accommodate us."
"I would just like to say the experience I had at my husbands 80th birthday was not up to scratch."
"All round a pleasant dining experience, although slightly rushed as other people were waiting for our table."
"I personally thought it was overpriced for what is was, I had a mixed grill and it's was so greasy that's all the meats tasted the same."
"If you go, please just order a main meal with no starter as the portions are massive and the next morning I couldn't eat my breakfast."
"Very expensive for well below par food, wont be going back."
"Food can be a little dear but hey you get what you pay for."