Address: 14 S End Rd, Greater, London NW3 2QE, United Kingdom
Phone: +442074354938
Rating: 4.3
based on 425 reviews.
Service
Pros:
"Thank you to the amazing team at Garden Gate and Adam the waiter for amazing service always looking after us, our drinks and how we are feeling."
"The staff were more than welcoming and couldn't do enough to make sure we were comfortable and had everything we needed."
"Service is Fantastic! Credit to the team who looked after me!"
"Great customer service from Beth! Many thanks! :)"
"Our server tonight, Daniella, was particularly accommodating and helpful."
"Superb hospitality. Friendly and accommodating."
"Staff very friendly and attentive especially Anne who served us."
Cons:
"Unfortunately, the garden shuts at 22:30 due to complaining neighbours that has forced this pub to shut early."
"The drinks took 40 minutes to arrive, and I had to get up and ask where they were...twice."
"Friendly staff but not attentive to guests."
"Really slow service and distracted bar staff."
"It was a busy night but the service was poor to say the least."
"Service was terrible."
"You have to order using a QR code on your table and the service was very slow - we waited 20-30 minutes for each drink we ordered and drinks in the same order didn’t arrive together."
Atmosphere
Pros:
"Five star for the atmosphere and crowd."
"Brilliant atmosphere."
"The garden has a great atmosphere."
"Really friendly atmosphere."
"The ambiance is stunning with a beautiful wall of lush greenery and pub lights strung through the garden."
"Came here on a saturday and the atmosphere was wonderful - lots of lovely families and children looking very happy."
"The atmosphere was busy and very enjoyable."
Cons:
"Verdict: crowded noisy place where you can wait for 1 hour before being served bad food, avoid."
"Come 22:00, ordered another round and they turned up the air con really high to try and get people out before even ringing the bell or anything."
"The place seems to be very unorganised at the moment as there were many pre-booked tables but there were running out of food by 14:00 on Sunday!"
"Not a great experience unfortunately. The table was squeezed into a corner making it very difficult for members of our party to get in and out of their seats when visiting the loo."
"The mens urinals were filled with effluent and bagged up the entire time I was there (4-8pm) which is obviously gross and also makes social distancing impossible."
"Inside was nice, until about halfway through our meal when the lights suddenly dimmed."
"The most shocking experience here. The waitress’s were so rude and ignored us."
Food
Pros:
"The food (Camembert to convert religions for) and wine (Crush Grapes Not Dreams) was fantastic."
"For dinner I got a half roast chicken; my partner got a steak. The chicken itself was very good."
"Yummy food."
"Everything we ordered was delicious, burger, fish cakes, sausage and mash."
"The shredded duck salad was good. Good portion of duck and veggies."
"Best seasoned fish and ships I had for a very long time."
"Food was amazing. Roast beef was perfect."
Cons:
"Drinks were pricey Aspall cyder £6.15, and £6.10 for a Guinness."
"It’s a shame that a lot of stuff on their menu was sold out."
"Steak sandwich was extremely chewy and impossible to bite."
"Can't help but feel underwhelmed by the food."
"The burger was mediocre, it was fairly tasteless and not very warm."
"The food is bad (especially the steak, it was really not good)."
"The vegan roast... was quite dry even though we used all of the provided gravy."
Price
Pros:
"Lunch for 2 with 2 drinks and a shared dessert came to around £50, so well priced too."
"The food was excellent and very good value with the afternoon deal."
"Good portions for the price paid."
"Just over the road to the heath so location couldn't be better."
"The food is delicious every time."
"Good food options, including standard pub grub, and vegan friendly options."
"Very nice Sunday Roast and fish and chips."
Cons:
"Over-expensive especially if you like wine considering the awful wine list."
"Though overall, their food is quite pricey in my opinion."
"Found the prices more expensive than other local pubs."
"Let down by frightfully expensive food and drink prices."
"But the prices are outlandish when you compare to quality."
"Especially with the prices they charge."
"£19 Burger and halloumi fries... You'd think it would look better than this and not be burned."
Staff
Pros:
"An absolutely stellar team, led by Lucy, who have equal measures of heart and skill for creating memorable hospitality."
"Jada, Daniela and Rosie. Friendly. Warm and Marvellous."
"The staff are so welcoming and friendly. The service was on point."
"The staff were lovely and were smiling through what was obviously a very busy and tough day."
"The staff were super friendly and honestly made the lunch a pleasure, the pub was super busy but we still had such a speedy service."
"The bar staff were very helpful and friendly too."
"Staff seemed friendly."
Cons:
"Unfortunately, the staff does not seem to bother cleaning the tables and is not in a rush to serve the customers."
"The girl who was in charge of the outdoor seating was not allowing anyone to sit despite there being a number of empty tables."
"Glasses were filthy. Pub was filthy."
"Once the food was on the table, they forgot about cutlery."
"Bar attendants seemed very grumpy that day for some reason."
"Cocktails they serve are quite watery (only 50 ml of alcohol each)."
"Staff have absolutely no idea how to make any of the cocktails."