Address: London Rd, Nantwich, CW5 7LA, United Kingdom
Phone: +441270660111
Rating: 4.6
based on 282 reviews.
Service
Pros:
"Absolutely fantastic service from Owen!"
"The service was excellent and we weren't kept waiting in between courses."
"Staff were very friendly and polite and service was quite quick."
"Excellent food, very high quality and excellent service."
"The service was brilliant, all waiters and waitresses very attentive and friendly."
"Staff were very professional and our waiter was superb."
"Service was excellent:) there was a mixup with my main course, but it was dealt with very elegantly and fast."
Cons:
"The starters didn't come out until 45 minutes from when we sat down."
"However after being shown to our table we asked for a few minutes to view the drinks menu, I think the staff forgot us as it was 30 minutes before I managed to get the attention of staff to take our order."
"Major failure this Christmas Eve evening as, despite being seated at our table for around 7:30, our main still hadn't been served by 9:35."
"Unfortunately no one asked if we wanted a drinks refill and when our meal plates were taken away a desert menu wasn't offered."
"Arrived on time for table. Table not ready for 20+mins."
"I have to mention the slow service."
"The waiter spilled three drinks over my Son."
Food Quality
Pros:
"Menu is very good and food is well presented and delicious."
"The food was excellent and well worth waiting for!"
"They do nice meals not too much and not too less just enough."
"The food is always on point, never any issues!"
"The food was fresh, tasty and well priced."
"The food is excellent and is around £17 mark for a meal, good value really as it's cooked fresh."
"The food was absolutely excellent."
Cons:
"We both order the crispy belly pork and when it came it wasn't crispy at all."
"The children's chicken burger is flame grilled...so smokey. 1 of our grandchildren didn't like the charred taste."
"The mushroom bruchetta was not value for money."
"Food we ordered was very good quality but we were both surprised by the lack of food on my husband's plate when his belly pork was served."
"The Yorkshire pudding we're cold in the middle."
"We ordered the mushrooms which were inedible and tasted like mud, the popcorn chicken was mainly batter with very little chicken the size of a tennis ball and tasteless!"
"Roast potatoes were par boiled yet barely roasted, roast veg was burnt, pork belly wasn't rendered nor crispy."
Atmosphere
Pros:
"The atmosphere is always cosy but vibrant."
"A fabulous, safe, evening out. All covid secure. Had meal in the Teepee, was lovely atmosphere and food & cocktails lush."
"Lovely large outdoor seating area that is fantastic in the warmer months."
"A stunning venue, both inside and out, can imagine in the summer it's a popular place to visit, beautiful outdoor seating areas."
"A lovely atmosphere."
"Lovely atmosphere and very clean."
"Fantastic atmosphere and delicious food."
Cons:
"What really disappointed us was the amount of flies in the conservatory part, both my wife and daughter did not finish their meal due to flies landing on the meals."
"We were in the conservatory which was freezing, for a place that gets very good reviews, we could not give a good review for our experience."
"It can get a bit stuffy inside even on a rainy day."
"The atmosphere inside the tipi was great, a little on the dark side so those with poor eyesight struggled to see the menu a bit."
"Was a little difficult to hear myself talking with most customers in the conservatory area."
"The small middle section was very noisy."
"Main course took an hour to come out, dessert then took a further hour and didn't come out together."
Value
Pros:
"Superb value."
"Highly recommend the Bottomless Brunch, amazing value."
"You definitely get what you pay for. Great quality of food and very kind staff."
"Food delicious with good gluten free options."
"Great value for money."
"The lunch menu offered fantastic tasty and well prepared food and was superb value."
"All the meals were fabulous, great value for money. Really tasty, lots of flavour."
Cons:
"It was expensive. Service however was excellent."
"Your not on the doorstop either and next time I will save my petrol."
"Not worth the money that you charge."
"Can't see us making the specific Taxi journey out there again!"
"The food is not bad at all, but given the price it feels like they’re trying very hard to be something they’re not."
"Very expensive, but delicious... you pay for what you get!"