The Bird In Hand Reviews Summary

Staff and Service

Pros:

• "The staff were great, we were well looked after."
• "The server we had (Megan) was so attentive and made sure all our needs were met with politeness and friendliness!"
• "The staff are extremely friendly and helpful the interior is extremely clean."
• "The staff were very friendly, we also attended the Sunday evening pub quiz which was great fun!"
• "Wanted to say a special thank you to the bearded chef on carvery who literally couldn't do enough to ensure great service despite all the demands he was facing."
• "Friendly staff, good value, good selection of pumps, great food with good portions."
• "Felicity was a warm light to the restaurant, she made the atmosphere feel comfiting and me feel welcome."
• "Lovely welcome and good service, on a very busy day."

Cons:

• "However, as the evening progressed, we encountered some service lapses."
• "The dining experience at The Bird In Hand Pub left us with a mixed impression."
• "Really disappointed in last nights service."
• "Very poor service tonight at The Bird in Hand."
• "Food was fine, but the service was the worst u have ever experienced."
• "Awful experience. Booked a table for a birthday in August but was called on that afternoon to say a fryer was faulty and they had to cancel my table."
• "The owner of the restaurant is an absolute joke without respect for the guests and employees."
• "20 minute wait for a drink and an an hour and 15 minutes for my main."

Food Quality

Pros:

• "Great food, great atmosphere."
• "The meat was so juicy yet soft and melted in my mouth!"
• "The food is outstanding all locally sourced and they use products from their own farm ie lamb ect."
• "Absolutely stunning food at The Bird in Hand, we both had the boar burger and it was so delicious."
• "Wanted to say how much we enjoyed the Sunday dinner. It was extremely busy there but the service was still impeccable."
• "Really great carvery, had a take away for 4 of 3 of us and to be honest 2 would have easily done all 3 of us."
• "Fantastic food and the staff were on top form all evening."
• "Lovely food, location and service."

Cons:

• "Just had dinner here this evening. Lovely atmosphere and great service. The lamb was fantastic. But the sides were a little disappointing."
• "Called on off chance for lunch was quiet so no problems. I had the chicken burger and chips quite poor really for price it was just a chicken breast in a bun and a pile of chips, no salad or anything."
• "Worst meal of my life, big family group only 1 out of 10 of the group said they would return cold veg, rock hard potatoes complained they were taken away and blasted in the microwave."
• "Just had a lovely meal at the Bird in hand,I had Beer battered cod chips mushy peas and tartar sauce my partner had 16oz Gammon steak chips pineapple mushroom grilled tomato,can thoroughly recommend."
• "Sunday Carvery: word’s almost fail me! Without question the worse carvery I’ve ever had the misfortune to eat at although there wasn’t much eating going on."
• "Food was fine, but the service was the worst u have ever experienced."
• "Walked on to a freezing cold restaurant where diners and staff had coats on. We ordered the bbq pork burger and the Welsh beef burger. The bun was over toasted and dry."
• "Food has gone dreadful here. Used to be a good place for a cheap yet satisfying meal."