Melissa Restaurant (Harrow) Reviews Summary

Food Quality and Taste

Pros:

• "Food was perfectly cooked."
• "Melissa is the best Turkish restaurant in London."
• "The chicken casserole/guvec and chicken sish were both served with mixed rice and were absolutely delicious."
• "The food here was delicious; so fresh and cooked to perfection!"
• "The mains were delicious, good quality meat."

Cons:

• "The chicken burger for young children was bland and like the cheap microwave ones."
• "Sausages were expected to be four actual pieces, not two whole ones cut in half."
• "The food was luke warm and felt hurried to eat."
• "I ordered chicken shawarma; the chicken was hard to eat and didn’t look fresh at all."
• "The lamb ribs were uncooked."

Service and Staff

Pros:

• "Polite waiters and the staff at the Harrow branch has been exceptional, super efficient, friendly and happy."
• "Excellent service by Layla and Mada, really made us feel comfortable and welcomed."
• "The young lady serving us gave 10/10 customer service; she was super sweet and the service was speedy."
• "Staff were welcoming, kind, and even brought complimentary Turkish tea at the end of the meal."
• "Amazing and welcome addition to Harrow town centre. The service, food and decor all lived up to standard."

Cons:

• "Unfortunately, they didn't have Ayran which was a letdown."
• "The cheese and parsley pastry was tasty, but had no parsley in it, very disappointing."
• "The service from some staff seriously needs to be addressed."
• "The food was good.. but the manager's attitude towards staff was appalling."
• "A bit slow to serve my friends and I. It was clear the female waitresses were under pressure from the male manager."

Ambiance and Decor

Pros:

• "Interior of the restaurant is amazing. You could take lovely pictures front of large decorations flowers."
• "The atmosphere was cozy and inviting, with warm lighting and a comfortable atmosphere."
• "Very nice restaurant, lovely decor inside looks very modern with a good atmosphere."
• "The decor inside the restaurant is modern, with large plastic flowers and neon lights on all the walls."
• "New place in Harrow with a beautiful transformation from the old Pub to this new and fancy restaurant."

Cons:

• "Couple of things that could be improved: provision of butter for dry bulgar wheat and rice combination."
• "At least hide the alcohol!"
• "Mostly pretty empty at lunchtimes so there is zero atmosphere."
• "The restaurant is clean and nicely decorated, but the starter portions were smaller than expected."
• "The food was good could not fault it. Portion’s generous. Service was ok but they could do with brushing up on vegan options."