Castle View Restaurant at Leeds Castle Reviews Summary

Category: Restaurant Maidstone

Address: Castle, Leeds, Maidstone ME17 1PL, United Kingdom

Phone: +441622767777

Rating: 4.2
based on 127 reviews.

View and Atmosphere

Pros:

  • "The view of the castle is breathtaking."
  • "Of course the view was spectacular but shame about the service."
  • "The views of the castle at night are hard to see as the restaurant is very bright."
  • "Gorgeous restaurant setting, especially at night."
  • "We booked a dinner table that gives you great views of the castle."
  • "The view was spectacular with Leeds Castle all lit up at night!"
  • "The view - OMG - is absolutely incredible."

Cons:

  • "The views from the restaurant are indeed great."
  • "Stunning views being right by the castle."
  • "The gorgeous view of the castle whilst eating was of course a bonus - highly recommend."
  • "The view and atmosphere are really nice."
  • "The view is stunning."
  • "Lovely view of the castle from the outside seating."
  • "As I sat at my window side table I looked out and admired a view of the castle."

Food Quality

Pros:

  • "The food itself was exceptional, better than many other London fine food establishments."
  • "The croquettes and the salmon starters were tasty, and pork belly and seared trout on crushed potatoes mains were delicious too."
  • "The Gammon Knuckle was heavenly. Tender, juicy, tasty and full of collagen; It was more than enough for 2 to share."
  • "The food was incredible and I'm glad I left room for the pudding, a white chocolate brulee which was like heaven on a spoon!"
  • "The food menu is medium expensive but all dishes were fantastic."
  • "The chicken supreme was one of the best dishes I've had in a very long time."
  • "Absolutely beautiful food with wonderfully combined flavours!"

Cons:

  • "The menus have become rather simplified, even though the prices have stayed high."
  • "Both of our mains (risotto and cod) were quite bland, cold and flavourless which didn’t help make up for the starter."
  • "The menu promised so much but disappointed at every step unfortunately, would have preferred good quality simpler food."
  • "The vegan burger had no sauce at all, and the side salads had no dressing."
  • "However the food was disappointing."
  • "The food was under standard and overpriced with very limited choice."
  • "The Vegan Moroccan Pasty with Chips, which was unfortunately disappointing, it was bland and without texture."

Service

Pros:

  • "Michael, the Head Waiter, is a real skilled professional - absolute class!"
  • "Wait staff is creme of the crop."
  • "Ben, our server was excellent, he was attentive to our needs, humorous and likeable but ultimately allowed my wife and I space to enjoy each others company and the food."
  • "The staff were very accommodating and well mannered, they even volunteered to have our group picture taken and they'd done so enthusiastically."
  • "We had friendly service from Megan and her colleagues."
  • "The staff are awesome, competent and friendly."
  • "The staff were very attentive."

Cons:

  • "Of course the view was spectacular but shame about the service."
  • "Really poor service at the restaurant."
  • "The staff were the worst though. Incredibly rude and lacking any customer services quality."
  • "Service was awful, enthusiastic staff but obviously very inexperienced."
  • "Staff don't appear to communicate with people standing waiting at the entrance, who are left in limbo about the duration of their wait or capacity."
  • "Rude and racist staff at the reception."
  • "Very poor customer service."

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