Roosters Piri Piri Reviews Summary

Food Quality

Pros:

• "The food is absolutely delicious!"
• "The chicken was excellent, moist and tender and at a good price too."
• "The food is healthy, delicious, always hot and a decent portion."
• "The food is a amazing, i get the 16 wings with sweet potato fries and rice that's amazing and it only £16.00."
• "The peri peri chicken is awesome, served with one of the best sauces I had."
• "The food was very good."
• "The food is fantastically cooked. Rich with flavor and texture."

Cons:

• "The rice was EXTREMELY bland."
• "The burgers were tasteless and hard and cold."
• "today we have been very disappointed with the food, being a regular customer we can tell the food quality have been dropped badly."
• "The chicken was really hard and not nice at all."
• "I have just tried grilled wings in Lebanese flavour, absolutely disgusting. They weren't cooked properly + the flavour was rubbish."
• "The chicken and wrap sauce was so tangy we can't even eat it."
• "The chicken in my wrap had a stringy and rubbery texture like it was pre-cooked and reheated."

Customer Service

Pros:

• "Customer Service was very good, akgul she was so kind and helpful."
• "The best thing has been the excellent attention we have received from Akgul, a very nice and friendly girl who makes sure to meet your requirements."
• "We were served by Akgul today, she was so welcoming and friendly."
• "Jhansi, was really friendly / helpful and had great customer service."
• "Had an amazing dinner. Great customer service by jansi."
• "Services from roosters peri peri staffs are always brilliant, kind and respectful and the hospitality and service from Jhansi is always lovely."
• "The staff members were very friendly and were polite."

Cons:

• "The lady at the till was a bit rude."
• "Ilford branch new manager is a condescending weirdo."
• "Staff are obviously not trained correctly or busy chatting in both stores."
• "Very worst customer service, too rude staff was standing outside."
• "RUDE CUSTOMER SERVICE and disproportionate response and not accepting the RAW CHICKEN."
• "Non professional staff. Very rude non professional and racist."
• "customer service is horrible!"

Cleanliness

Pros:

• "It has a calm atmosphere. Good place for small groups or alone."
• "The toilets are super clean."
• "Nice clean environment."
• "Lovely food quality and clean. Good atmosphere 👌"
• "Very nice and clean restaurant."
• "It is a place with a good atmosphere, cozy and very clean."
• "the service was very welcoming from Argul."

Cons:

• "It's not the cleanest place in Ilford."
• "The whole place smelt of toilet smell."
• "The whole place smelt of toilet smell."
• "Staff do not know how to manage the toilets."
• "One chips plate had hair so I returned it back."
• "Went round back to where bins r Door open looked disgusting so shall never ever eat here again."
• "Sadly the local crack heads are allowed to walk in and go to tables and ask for money."

Value for Money

Pros:

• "This was very tasty and nice in the pocket as well."
• "Amazing prices as well."
• "Prices are very comparable to that of its competitors and represent good value."
• "Better prices than some so worth a try."
• "They offer generous portions and for affordable prices."
• "The price is great and we spent roughly ~£35 for a group of 4, so nothing too expensive."
• "Prices are good lot less than other peri peri chicken places."

Cons:

• "The menu is very similar to Nandos and prices are possibly slightly higher than Nandos."
• "The food is way overpriced."
• "The prices are a bit above the usual."
• "Have to pay for every sauce you want except a tiny sachet of ketchup and mayo that they give you."
• "However over time their prices have not reflected value for money."
• "Decent food but overpriced."
• "Food was expensive especially for what they offered."

Ambiance

Pros:

• "the atmosphere is really nice and calm."
• "A nice alternative to Nandos."
• "The decor is contemporary and minimalist smart and in a style that is different to most other fast food eateries."
• "The restaurant has very similar vibes to Nandos from the menu items to the seating arrangements and style but still unique in its own right."
• "Located a few min walk away from Ilford Station, super convenient location."
• "The food, cleanliness of establishment and staff was of the upmost highest standards."
• "The food is good."

Cons:

• "Also, no heater inside the restaurant. It’s difficult when it’s winter."
• "The tables can be a bit small, especially if you are going with two or more people."
• "Seating can be sparse at lunch time."
• "The staff were extremely inflexible, to the point of being a bit condescending."
• "The cooks scream, laugh and gossip so loud without even caring they’re people eating."
• "The chicken wrap wasn’t good as it used to be. The wrap itself was slightly cold."
• "The chicken in my wrap had a stringy and rubbery texture like it was pre-cooked and reheated."