The Kara Reviews Summary
Category: Restaurant Grays
Food Quality
Pros:
- "Food was to the highest standard, the lamb was so tender and cooked perfectly."
- "The food was absolutely fantastic."
- "All the meat we ate was yummy and succulent."
- "The Turkish bread was unreal."
- "The food is amazing, big portions."
Cons:
- "Food quality was ok but service slow."
- "The chocolate cake was foamy and really bad quality."
- "The food was so chewy and dry."
- "Adana kebab was not so good with too much chewy silverskin."
- "Food was average for what they charge."
Service
Pros:
- "Service was impeccable. They have so many staff you are never left unattended."
- "Staff are efficient and friendly offering excellent service."
- "Super fast and amazing customer service."
- "The service was fab, and everyone is nice and welcoming."
- "The staff were very friendly and attentive."
Cons:
- "Service was slow, and the service was prompt."
- "We ordered slice of cake for birthday but then somebody else did the same and they put the anthem on for their birthday song but not ours."
- "Staff could be a bit more friendlier."
- "Service was okay, not overly friendly. I felt rushed."
- "Service was mediocre, not overly friendly."
Ambience and Decor
Pros:
- "The restaurant decor is very nice, well thought out, modern and extravagant."
- "The interior is gorgeous and toilet decor believe it or not is quite grand."
- "Lovely ambience and great food."
- "Great food and lovely surroundings."
- "The decor is exceptional, very 'instagramable' with comfy seating and a nice vibe."
Cons:
- "We went on a Friday night and they had live music which was very loud we couldn’t hear each other."
- "Place is noisy, not a place to have a decent chat with friends."
- "The music was far too loud."
- "Tables are very close to one another so you don’t really have privacy."
- "Very hard to talk to someone in your group, so you need to talk very loud."
Price and Value
Pros:
- "Price is towards the high end, but it's worth every penny."
- "Prices are very reasonable for the portion sizes."
- "Great lunch menu - 2 courses for £14.95 so excellent value."
- "The price point was very good and the service was good as well."
- "The food is amazing! The atmosphere, service and decor is top draw."
Cons:
- "Pricing is a bit high I would say but it's worth it I think."
- "The cocktails were expensive, with very little/no alcohol in it."
- "Total bill came to roughly £88 for two people so on the pricey side."
- "Overpriced regular Turkish food, nothing special."
- "Expensive, food also not tasty."
Location and Accessibility
Pros:
- "This is located just off the motorway M25."
- "It's only 3-5mins walk from the train station."
- "Easy to get to location."
- "There is ample car parking and their service is super- a place you must try!"
Cons:
- "Parking was a bit of an issue as there are not really enough spaces for the number of guests at the busy times."
- "Parking could be a bit of an issue depending on how busy they are."
- "Parking spaces very narrow."
- "Parking WAS IMPOSSIBLE on the evening of our attendance."
- "Parking can be an issue because we visited on a Sunday and the restaurant was packed."
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