Boo Reviews Summary

Food Quality

Pros:

• "The burgers were amazing, all ingredients were so fresh."
• "@boo_burger patties are juicy with high-quality halal meat and cooked to perfection."
• "The classic beef burger is to die for! And the bun is so soft and yummy."
• "Amazing service and food every time, the OG Angus beef burger is always a good choice."
• "Definitely the best smashed burger I’ve had and was worth the trip to Leicester."
• "The loaded chick fries are the most delicious thing I’ve ever eaten!!!!"
• "The food was delightful and the overall experience was amazing."
• "I enjoy their freshly made burgers and never leave disappointed."

Cons:

• "The burger can only be described as mushed up fatty mince held together with burger sauce and onions."
• "The burgers were not only not hot, but barely a few degrees off cold."
• "Presentation and the building itself score really highly for me but the burger was terrible."
• "Wings are awful and not edible at all. There are not cleaned, feathers 🪶are on the wings."
• "The food is okay but the customer service is absolutely awful."
• "Food was delightful and the overall experience was amazing, however, I do not thing this would be the occasion without a hardworking and dedicated member of staff there called Qais."
• "This store doesn’t deserve at least 1 star. I have ordered food from Deliveroo. Burgers are tasteless."
• "Absolutely awful!!!! Don’t waste your money!!!!"

Service

Pros:

• "Even just the service alone was top notch, made us feel very welcome."
• "Highly recommended to all burger lovers for its energetic and friendly staffs especially Fernando, Jallow, Mo, Rijo, and Midhun."
• "Service was quick & the food was lovely."
• "Excellent service. All the staff we spoke to were friendly, professional and all across well trained."
• "We received our food quickly and tasted very fresh."
• "The service was great smiles all around and clear explanations of what everything was."

Cons:

• "Not great customer service not a smile just lads doing their shift."
• "It's been a while since I visited here, it was a long wait that time too."
• "Place was not busy in-store but busy on delivery took over 30m for two burgers which is a bit of a joke."
• "A wait to order, a full fifteen minutes' wait for the food, then they got the fries orders slightly wrong."

Atmosphere

Pros:

• "The modern yet cozy interior creates the perfect setting for a casual meal with friends or family."
• "The atmosphere was sensational and it was all due to two important workers called Qais and Jallow."
• "Had a very helpful and smiley chap called Max serve us, helped us by explaining we could have got a meal deal with so much patience and service with a smile!"
• "Great burgers and shakes, really lovely staff, very clean!"

Cons:

• "Decor looked shabbier, less atmosphere, and the staff didn't seem to be in any hurry."
• "An inviting place from the outside with good social distancing measures."
• "The portion size isn't great but the food is definitely filling and you can't go wrong with the taste."
• "Tables were just dirty. They don't clean after table users, nor do they wipe the table down for the next user."