Maazi Matlock Reviews Summary

Service

Pros:

• "The staff were very attentive and recommended meals based on what we were after."
• "The staff were also very friendly and accommodating and the service was quick."
• "The waitstaff was knowledgeable about the menu, and their recommendations were spot-on."
• "Delivered on the nail, by a very friendly delivery driver."
• "The service was great, and we got chatting with multiple members of staff, including Sri, and a young man from Nepal."
• "The staff were friendly and helpful would highly recommend this restaurant."
• "The staff is very friendly and knowledgeable, and they are always happy to help you choose the perfect dishes for your taste."

Cons:

• "The main problem for us though was that it was very loud and we found it very hard to hear each other."
• "The sofa was dirty, toilet needs renovating. Some of the staff were unpleasant, it was stuffy inside."
• "Doubt we will return."
• "The staff seemed stressed and the whole ambiance was rushed and hectic, some waiters were literally running around the restaurant."
• "Some of the waiters are also quite miserable."
• "The service fell short: slow- the hot plates had gone cold by the time food arrived on our sticky table 10 minutes later."
• "The staff were unapologetic and really not bothered."

Food Quality

Pros:

• "The dishes are all flavourful and perfectly cooked, and the portions are generous."
• "It's worth a hotel in Matlock just to dine here."
• "Really nice curry. Very helpful advice from staff if you're not sure which meal to go for."
• "Lovely food and a very well decorated room."
• "Really excellent chicken bhuna."
• "Food professional but authentic with some really nice specialities."
• "The food was just as impressive as the service and atmosphere."

Cons:

• "Worst experience went yesterday it’s ripp off pls check portion size making money pls visit any other Indian restaurant so can get an idea."
• "Food was very, very average. Lamb was quite tough, as was chicken and it also lacked any real depth in it's flavouring."
• "Despite asking for strongly flavoured and (hot) spicy food, the dishes were still under-flavoured."
• "We left a very run-down restaurant that seemed more focused on the number of customers over quality."
• "Totally unimpressed with this Indian Restaurant. Four of us dined, not one of us enjoyed our meals, too spicy, too dry, overcooked and chewy."
• "Service was extremely slow and the food bland and unexciting."
• "Disappointed with experience at the restaurant."

Ambiance

Pros:

• "Lovely ambience with great food."
• "The view from upstairs over the park with the windows open was stunning."
• "Maazi Matlock also has a very pleasant atmosphere. The restaurant is clean and well-decorated."
• "The restaurant is nice with a lovely vibe."
• "Great restaurant. We always take our children (now 4 & 7)."
• "We've just visited Maazi for a family meal whilst holidaying in Brassington, and we absolutely loved it."
• "The interior was beautiful, with traditional embellishments and thoughtful intricacy, such as the scattered rose petals and ethnic lanterns."

Cons:

• "The restaurant is terribly stuffy and dirty it smelled constantly from the toilet."
• "The curries were so runny and tasted nothing like Indian AT ALL."
• "It's probably as good as you can get in terms of atmosphere in Matlock. They have tried to set themselves up as a high end restaurant but as soon as you visit their toilet you will find out exactly how high the standards are."
• "The curries where so spicy that they where inedible."
• "The air conditioning was turned off by the staff after a few minutes."
• "Only one waiter and hard to get his attention."
• "CCTV cameras above my head haven’t made me feel comfortable."