The Shalimar Reviews Summary

Food Quality

Pros:

• "The food we had at The Shalimar was quite simply THE BEST CURRY WE HAVE EVER EATEN!!"
• "The food was delicious. Reasonably priced."
• "The best biryani and the crispest, tastiest batter on their delicious banana fritters."
• "The food was delicious particularly the mixed grill and malai butter chicken."
• "The food itself was absolutely gorgeous, noticeably better than other Indian restaurants I've been to before."
• "The food is FABULOUS (I had the Desi fish curry)."
• "The food was fantastic and the staff were extremely friendly and a good laugh."

Cons:

• "The masala sauce seemed to be made with tomato ketchup."
• "Chicken tikka was tasteless and so was chicken tandoori."
• "The food was bland despite giving specific instructions."
• "Bland and not what I would describe as a curry."
• "Disappointed with the food. They use a strange, almost fluorescent food coloring in the tikka masala."
• "Almost all were very bland with the exception of the veg Tikka Masala that came out almost luminous pink and with so much coconut in as to make it almost too sweet to eat!"
• "Everything was cold, the chicken was overcooked, dry and tough."

Service

Pros:

• "The staff were so attentive, friendly and professional."
• "Thank you to all the staff for a most enjoyable experience."
• "Such a welcoming and homely restaurant. From the moment we entered the restaurant our host took great care of us."
• "Every one of the staff was friendly and attentive."
• "The staff were very attentive (Marcus) and I would definitely return in future :)"
• "Very welcoming and attentive staff."
• "The staff are without any doubt the friendliest and most obliging I have ever known."

Cons:

• "Today, their customer service wasn't as good as last time and the food didn't taste as nice this time."
• "The service was ok but being fans of this cuisine we were somewhat disappointed."
• "We struggled to get anyone's attention for at least 10 mins despite waving a card in the air."
• "This time, the staff were not as attentive."
• "We had to wait a long time to get the attention of a staff member for the bill."
• "The attitude of the staff was appalling."
• "Waited over an hour for the meal to be delivered."

Atmosphere & Decor

Pros:

• "It’s light airy and comfortable too."
• "It is although a nice clean spacious well light restaurant with good decor."
• "The place was vibrantly happy with families and couples."
• "The atmosphere was calming, relaxing and we enjoyed ourselves very much."
• "The atmosphere was lovely."
• "What a wonderful clean, comfortable place."
• "The restaurant was clean and had a nice ambience."