Zayani Indian Restaurant Reviews Summary

Ambiance

Pros:

• "The ambiance at Zayani Indian Restaurant was both inviting and comfortable."
• "There is a wonderful vibe as you enter this place."
• "The restaurant had a cozy ambiance and was a pleasant place to enjoy a meal."
• "Loved the ambiance and Special thanks to FnB Staff Milan for great hospitality and his recommendations on food."
• "It really felt like a home restaurant, which is always what we are in search of."
• "The building is nicely decorated and has a nice atmosphere."
• "The guys remember us and we seem to sit in the same seats."

Cons:

• "Run down and tired place. Very expensive for what it was."
• "This place was not clean. The toilets were stinking with urine on the floor."
• "Very rundown & tired place need of some renovation."
• "Only negative is the ladies toilet, that needs some TLC."
• "Despite the dilapidated look of the restaurant, the service and food was great."
• "I ventured inside and it looked tired and they have lost their license."
• "The entrance has steps and if you use a pram /wheelchair it is definitely tricky."

Service

Pros:

• "Milan, our waiter was really helpful and provided excellent service."
• "Great recommendations and service by Milan."
• "Service was AWESOME!!!"
• "The staff was attentive, knowledgeable, and always ready to cater to my every need."
• "The service was fabulous and fantastic service in Zayani restaurant."
• "Staff was very friendly and accommodating."
• "Everyone was attentive and welcomed us with a smile."

Cons:

• "Visited while staying at premier Inn. Customer service wasn't great."
• "Customer service wasn't great. Even though there were few tables empty we had to wait while they got the table ready."
• "Staff were reluctant to then take that curry off the bill."
• "We were managed by a waiter who did not seem interested in serving us and appeared even annoyed at our presence."
• "SERVICE 5/5 Smiles, friendly, kind and attentive."
• "DRUNK WAITERS ....BIG ZERO for this Restaurant. TERRIBLE RUDE CUSTOMER SERVICE!!!!!!"
• "The only slight negative was the service (for people from central London) as it’s quite slow and not the most welcoming compared to what we are used to."

Food

Pros:

• "The food I must say is delicious here."
• "The food each time is very fresh and very tasty very flavorful all curries are amazing."
• "The food was amazing. Best Indian we had in London (we live in central)."
• "The Chicken Tikka Masala was on the sweet side which is not my favorite, but still good."
• "Best place for a chicken madras lamb madras!! Hands down, Naan bread crispy and so many varieties, of dishes to choose from."
• "The pappad with the various spices - awesome. The naan and the vegetable curry - awesome."
• "The chicken tikka masala was excellent. The east Bengal tikki masala was spicy and delicious."

Cons:

• "First time we used this restaurant and I am so disappointed."
• "Run down and tired place. Very expensive for what it was."
• "This place was not clean. The toilets were stinking with urine on the floor."
• "Food was plain mix grill was the smallest portion I have ever seen not even a lamb chop a poor excuse for a kebab and literally dried up chicken on the bone again tasteless."
• "When the food finally arrived it was cold."
• "Hair in the food."
• "The portion size of the food especially the biriyani was less. The Keema nan had hardly any keema in it."

Value

Pros:

• "Prices were reasonable for the quantity of food as well."
• "Friendly, local Indian eatery. Delicious food, very flavour some, cooked with care, good value. Close to Heathrow."
• "Prices are set to central London rates, which for somewhere so close to a major international airport is actually quite reasonable."
• "Great value for money."
• "The prices are very reasonable and ambience is superb."
• "The food brought back my memories from India."
• "The convenient location near the airport makes it an excellent choice for travelers on a tight schedule."

Cons:

• "Very expensive for what it was."
• "We were charged nearly £500 between 9 people for food and drinks which was nowhere near what it was worth."
• "I am astounded - just because we are tourists and they think we are stupid, they can post prices on their website and then charge us whatever they want."
• "One beer and a starter for £22."
• "AND I'm just checking their menu prices online versus what they charged us - their korma says 6.95 on their website - THEY CHARGED US 10.95!!!!"
• "Very bland and expensive food for such small portions."
• "Food was good lamb chops one out of 4 was completely burnt and the mix grill normally has 2 of each this was 1.5 of each."

Location

Pros:

• "Parking convenient."
• "Amazing indian food close to Heathrow airport."
• "Overall I feel this is a lovely place to dine with family & friends. Will definitely visit again when around Heathrow!!"
• "Great location close to the airport."
• "Close to Heathrow hotels."
• "Easily accessed from Heathrow and free parking in the back."
• "Not far from Heathrow, and a nice walk. Great for dining alone or with a group."

Cons:

• "The location was... a little sketch looking, but the food and service quickly made up for it."
• "Despite the dilapidated look of the restaurant, the service and food was great."
• "I ventured inside and it looked tired and they have lost their license."
• "Bit light on atmosphere, but brilliant for a Heathrow stopover if your hotel isn't inspiring on the food side."
• "Was excited to try this place. However they closed 45 minutes early."
• "Really disappointed as we loved this place and seeing Abdul but won't be visiting again with this new takeover/owners as they were quite rude and dismissive!"
• "I dinned here several times shortly after they opened it was fantastic. I drove into the parking area tonight and there was garbage all over the place and it had an unkempt look."