Remarkable Hare Reviews Summary

Ambiance

Pros:

• "It's a big, lively place, big comfy sofas and chairs."
• "Such friendly staff, great atmosphere and welcoming pub."
• "Lovely rustic appearance, open fire and friendly staff."
• "Ambiance is just right with good music and a fireplace."
• "The atmosphere is cozy and warm, a real fire blazing in the background."
• "A roaring fire in winter, a piano in the back room, board games to help the laughter flow and great selection of snacks to help the beer go down."
• "Friendly atmosphere set by staff and reciprocated by locals. Really nice decor."

Cons:

• "Smoke covered the bar area from the kitchen daughter severely asthmatic no apology/ explanation."
• "The room at the back is so echoey it's deafening."
• "Although there were not a lot of diners in and it felt a bit cool."
• "Doesn't look massively inviting from outside."
• "A disappointment. Decor overly bright and corporate."
• "On the main road, parking difficult, next pub please."
• "The promised DJ was not there either."

Service

Pros:

• "Staff also very polite, efficient and pleasant to deal with."
• "Staff could not have been more attentive from the chef, waiting and bar staff."
• "Staff were attentive and polite."
• "The staff are friendly and extremely courteous with the drinks being served quickly."
• "Service was quick and attentive along with polite staff too."
• "Table service was attentive and pleasant."
• "Staff were super friendly and they had some great ales at reasonable prices."

Cons:

• "Staff rude and chips scattered all over the floor."
• "Very poor customer service by staff members."
• "The staff, very disappointing so no thanks for the service that was given."
• "Staff acted as if we were an inconvenience, no one asked us throughout meal if everything was okay."
• "The staff had a bad attitude, the food took well over an hour to come."
• "Awful experience... waiting at the bar for 5 minutes is simply no excuse."
• "Very disappointing service and short-sighted on part of the business, as we live locally and will not be returning."

Food Quality

Pros:

• "The starters/tapas are very good, tasty, well presented and excellent variety of dishes."
• "The chocolate brownie was beyond decadent and a real treat!"
• "Extremely delicious and reliable priced food."
• "The food arrived quickly (but not microwave quick) was piping hot (can't stand tepid roasts!) and was hearty and delicious."
• "Pizza was the best by far I have had in ages."
• "Outstanding food, the menu is different from what usual pubs offer."
• "The food was EXCELLENT, the atmosphere was great, the staff was very friendly."

Cons:

• "The gyro was okay but I've had substantially better and the bacon was soggy."
• "The whole experience had a negative impact on my wife’s birthday. Over priced poor service and even worse quality of food."
• "The food looked nice on the menu but were really under seasoned."
• "Food took about 50 minutes to arrive."
• "Portion sizes are quite big, so be prepared."
• "The beef was so rare, I think the cook had shown it the oven, and it declined to go in."
• "When the food came, half of it was luke warm and the other half was freezing cold and the side salad looked 1 week old and it was mostly black."

Facilities

Pros:

• "By not having many tables, they gave everyone enough space to circulate."
• "Set in beautiful surroundings with a baby grand piano in the middle too."
• "They have a big selection (5 or 8) of real ales."
• "Good decor, open space and tables comfortably placed. Bathrooms well kept, dog friendly and games to play."
• "The pub is also dog friendly, very clean and tidy. Spotless toilets."
• "Great pub/comfort food and BIG portions!!"
• "Well worth a look in if you're in Matlock town centre."

Cons:

• "Toilets, specifically baby change need a good clean & I couldn't fit my pram in because of boxes piled up in the hallway leading to it."
• "Pretty bad, young waiter walking around the restaurant with his fingers in his mouth picking his teeth and stood at restaurant counter doing the same, no drinks menu, filthy cups."
• "Had a little trouble ordering drinks, the staff was obviously new as they had no idea what drinks were on the menu."
• "Had crab cakes but they didn't taste much of crab unfortunately."
• "Not a cheap place, prices a bit above average but well worth it."
• "No toilet roll in the one ladies toilet."
• "Absolutely no social distancing."