The Boat Inn Reviews Summary

Category: Pub Matlock

Address: Scarthin, Cromford, Matlock DE4 3QF, United Kingdom

Phone: +441629258083

Rating: 4.5
based on 164 reviews.

Staff and Service

Pros:

  • "Friendly staff, locals who banter, splendid garden in back where you can eat in almost complete silence."
  • "Always welcoming with friendly staff and the food is always fabulous."
  • "The staff were excellent."
  • "Very attentive ... but not obtrusive staff who went the extra mile to make us welcome and delivered a superb pub meal."
  • "Fantastic food, best pub food I’ve had in many years."
  • "The staff are very helpful and there's a rear garden decked out with plenty of seating."
  • "Staff really friendly. Cheers."

Cons:

  • "Food was awful and the staff were really hostile and rude after we placed our order."
  • "The dining member of staff was lovely but there was a quite rude female member of staff that came outside."
  • "Woman behind the bar was very nasty and had a vile attitude towards myself and family."
  • "Took over 20 minutes for them to come and tell me the food I ordered was not available, no apology."
  • "Waitress didn't really have anything to say."
  • "Poor service - there were 3 people behind the bar... Service was then far from helpful and they got part of our order wrong."
  • "Not made to feel welcome there were many reserved tables told they were all for locals."

Food Quality

Pros:

  • "We had a steak and stilton pie from the specials board, came with chips and choice of peas. Really tasty and filling."
  • "The food here is absolutely amazing with incredibly friendly staff."
  • "The food was not only reasonably priced, but also excellent. One of the best burgers I have ever eaten."
  • "Visited the boat in June 2018 had a fantastic mixed grill, went back today and wasn't disappointed superb, my partner had haddock same quality and big portions and reasonably priced."
  • "The peas were sweet and tender, the gravy then stole the show."
  • "A most delicious chickpea and sweet potato curry."
  • "The food was brilliant. I had the vegetarian 3 bean chilli followed by ginger sponge with custard. Both were really tasty."

Cons:

  • "The Boat inn looks like a traditional pub from outside and the inside looks fine, but we found the food to be disappointing."
  • "Rump steak, grissely, fatty, couldn't even cut it with a steak knife."
  • "Poor quality of simple pub food. Disappointed having been before we went back with family group of 14 & wasn't anything like our first visit."
  • "Absolutely horrendous! The 'beefburgers' were boil in water fairground burgers.. 90% sinew and mechanically extracted."
  • "While the service was excellent the food was fairly bland and disappointing."
  • "The garlic bread was ok but the Lasagne was warm in parts but cold in others. Glass was dirty and the place needs cleaner toilets."
  • "The food was disappointing with the steak tough and the steak and kidney pudding overcooked."

Ambiance and Atmosphere

Pros:

  • "Proper old style pub with great choice of real ales."
  • "Lovely cosy pub staff are very polite and you feel very welcomed when you walk in dogs are also aloud in so helpful when you have been on a good walk would certainly recommend."
  • "Lovely pub, Very cosy and nice atmosphere."
  • "Always a friendly, relaxed atmosphere, great food and an open fire - what more could you ask for!"
  • "This hidden gem is well worth a visit."
  • "Great chilled out atmosphere with very tasty food. The meat pies are highly recommended."
  • "A place full of character with open fire, a snug area with wood burner, a great bar and pretty sunken garden."

Cons:

  • "Parking very difficult though."
  • "The final observation is the gent's toilet, what a disgrace. Dirty, filthy, tired, unsavoury, unwelcoming."
  • "The atmosphere was dead sat in an empty room no music, little decorations just rubbish."
  • "Nice pub inside, noisy but a holiday feel about it, BUT, on arrival they couldn't find the booking that we had made earlier in the week."
  • "No where to park and very steep, tight road to walk up. All surrounding areas to park were too far away."
  • "Not a place to go if you are a wine drinker, they only had 2 types of red wine and they ran out of the one we were drinking after only one bottle."
  • "Atmospheric but a bit too crowded on a Saturday night."

Value for Money

Pros:

  • "The prices are very reasonable and the food is good quality!"
  • "Good selection of reasonably priced, good quality food."
  • "Food is traditional pub grub at a really good price and you get a good plate full!!!"
  • "Good choice of well cooked and presented food at very reasonable prices."
  • "The drinks were reasonably priced."
  • "Very good food and competitively priced."
  • "Very cosy, staff helpful and friendly, lovely food and good value for money will definitely return soon."

Cons:

  • "Good/average pub fare, plenty of it on the plate but not cheap."
  • "This pub is warm and friendly and has a nice landlady however the food isn't quite what it should be and slightly over priced due to this."
  • "The food was pleasant enough but expensive with a narrow range."
  • "Beer was on good form but the choice of wines is a joke. Basically it's Jack Rabbit or nothing!"
  • "The food wasn’t great the chicken box looked and tasted like it was from Aldi."
  • "We both had burgers, mine was a bit dry but edible, my husbands was so dry and hard he couldn't eat it."
  • "A very meaty menu. Orders came out wrong."

Thanks! Your review is awaiting moderation.