WingTrapp Reviews Summary

Food Quality

Pros:

• "Exceptional wings! I got the Trapp box so I could sample everything at once and was not disappointed!"
• "I had the tender meal with buffalo and ranch. Tried a little Drum too with mango chili. That was delicious."
• "The sweet and sour chicken tenders were so soft and flavorful, the chips were perfectly crisp on the outside and soft inside."
• "I ordered wings in two different flavors from the Nottingham store which were amazinggg, the presentation of the food was great."
• "The outter coating of the wings was cooked to perfection, fresh and crispy, complemented by the garlic parmesan."
• "The wings look great, they're crispy and saucy, service was quick for fresh food too."

Cons:

• "The wings look great, but i was disappointed by the quality of the meat! Some of the wings I bit into were full of blood and ruined the taste."
• "Boneless wings where dry. Fries were bland."
• "The vegan wings were 1 star and only offered 1 sauce choice. Zero flavor on the wings.. tasted like rolled up carpet."
• "Chicken was so hard and dry and you could not chew it. Had to throw it away."

Customer Service

Pros:

• "The guy that helped me - Mo Zas. I think his name was was beyond excellent. He really needs to know that he did a good job."
• "If you want good customer service, flavor & a very nice interior to enjoy a meal in, this is the place for it."
• "I was out on a quick lunch from work and just needed something quick and light. I opted for a halloumi wrap. This was made fresh for me."
• "Bossman was a fantastic guy even came up and asked if all was good. Told him everything was great."

Cons:

• "Not a terrible first time visit. Burn it have to award it a 3 and a half stars if possible. Service seemed a bit on the slow side."
• "When I first walked in, it took about 5 minutes till anyone even noticed I was there even though the shop was empty."
• "I came in on Wednesday evening and it was the worst experience I’ve ever had. When I first walked in, it took about 5 minutes till anyone even noticed I was there even though the shop was empty."
• "Paid £8.50 for a meal, was expecting a good amount for the boneless chicken but when opened box was 3 tiny bites… waste of money."

Price and Value

Pros:

• "The food was absolutely brilliant. Worth every penny."
• "Order came fast and efficiently it was also very nicely packaged."
• "Amazing food, chips were fresh and crispy, the garlic parmesan wings taste like garlic bread 😍 the loaded fries box was generously filled."
• "Top quality food. Sauces are absolutely amazing. Good size portions. No regrets."

Cons:

• "I now went after so long not only the portion sizes have gone small, prices gone up but also the lack of service given."
• "As a takeaway customer paying for 5 wings amongst other things totalling my bill to around £16 I would've expected cutlery tissues wipes etc..."
• "I ordered the trapp box. The reason why I give 4 and not 5 is because the portion could be a little larger for the price of £12.50."
• "OK the food here is good and the service is ok. The reason for the 3 stars is because they charge £2.50 for a can of coke."